GROWING AND SUSTAINING RELATIONSHIPS

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Arthur Richards

DEVELOPER

WIKIMEDIA FOUNDATION

http://wikimediafoundation.org

At the Wikimedia Foundation, we leverage CiviCRM to maintain millions of records of donors and their contributions. Working with the product and particularly with the community has been a terrific experience. There's nothing quite like two open source organizations working together to meet their respective goals while ultimately strengthening the open source community as a whole.
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Oliver Gibson

Consultant, Implementor, Trainer

Northbridge Digital

http://www.northbridgedigital.co.uk/

The community provides excellent forum support, new ideas and feedback on suggestions. The CiviCRM software suits many use cases and allows us to support a large number of diverse UK voluntary sector organisations.
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Linus Widborg

Administrator

Responsive Development Tecnologies

http://www.responsive.se

We use CiviCrm to keep track of our customers and to administer our seminars and conferences.
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Chandra Sekhar Putchakayala

End-User

Organization using CiviCRM

http://vidyahelpline.org

1. To maintain a track of all the workshops conducted till date, who attended the program, who funded the program etc.,
2. To regularly keep in touch with all key stakeholders
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Monica Tapia A.

End-User and promoter in Latin America

Alternativas y Capacidades

http://www.alternativasycapacidades.org

Our capacity organization manages a largely segmented contact list for bulk mailing, events, training, groups and donors.
We are helping other organizations gain advocacy capacities, managing constituency making, campaigns and petitions
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Mark Cridge

End-User and Admin

Green Party of England & Wales

http://www.greenparty.org.uk

We use CiviCRM for our Membership and Supporters system. We're committed to using Open Source solutions and are keen to expand the variety and success of our member recruitment and fundraising efforts.
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Richard Hunter

Administrator, End-user

AustLII

http://www.austlii.edu.au

AustLII is the leader in the free access to law movement and has a philospophical bias towards open source systems. After investigating all the other possible major alternatives it seemed logical to turn to CiviCRM. We have software developer resources, and though it is not core business, we may be able to direct some of these resources towards improving CiviCRM for the community.
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Kelley Graham

Implementator End User

Green Geeks

http://green-geeks.com

Civi is the best! All my non-profit and community outreach activities are well supported by the platform. I love to help others benefit.
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Fred Sullivan

Implementor, Administrator, End User

AVdrive, Inc.

http://www.avdrive.com

In New York City we have been fortunate to have had in person user group meetings. It has been useful to CiviCRM see case studies presented by companies and individuals. To learn about how people use and customize CiviCRM for different types of organizations. It is also useful to meet in person other implementers, developers and users to work with on professional and volunteer projects. I think it is also important and fulfilling to try to share knowledge and resources with others to help sustain the community and project.
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Graham Mitchell

Implementor, Administrator, end-user, Trainer

MC3

http://mc3.coop

I've been working with CiviCRM since 2006 or thereabouts. The community is outstanding in providing support and sharing expertise, which combines with a strong product to enable me in turn to deliver better results for the organisations that I work with. I only hope that over time I will be able to repay the debt by supporting other newcomers to CiviCRM.
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Rachel Daniell

end-user, implementor

consulting/multi

CiviCRM provides a vital tool whereby nonprofits and other social projects can implement strong contact-relationship management capabilities without high monthly fees. It also provides the integration and customization capabilities necessary to make such software useful in the complex, lived reality of doing social engagement work. Plus it continues to build the open source toolset made available to the Commons and grow the common good.
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Andrew Hunt

Implementor, Developer

AGH Strategies

http://aghstrategies.com

CiviCRM allows our clients to have a robust tool for tracking and engaging their supporters that can grow with them. I began as an end user, and now I work with CiviCRM full-time.

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Home » Blogs » Katy Jockelson's blog

Mining the Wiki

Submitted by Katy Jockelson on April 4, 2012 - 15:34

We're at the book and documentation sprint out at the very lovely Woolman Centre near Nevada city in California. A sub group of us have taken on the mighty task of analysing how the wiki content sits with the book content. We're focusing on the User and Administrator guide at the moment, which is online at http://book.civicrm.org/user/.

 

What we're doing, is each taking a section of the book at a time, then going through the wiki - http://wiki.civicrm.org/confluence/display/CRMDOC and finding all related content.

 

We're then labelling the wiki pages in 2 ways:

1. According to which section of the book the page corresponds to e.g. 'basic-set-up' or 'events'.

 

2. An indication of the relationship between the wiki page and the book. One of the following 4 labels: 

Legacy - Content which may be outdated, or perhaps doesn't seem that useful or relevent. 

Included - Content which is already included comprhensivley in the book. 

Intended - Content which is not included in the book and that we think it would be useful to include. 

Additional - Content where some of it has been included, but we think that it would be beneficial to include other parts of that page.

Remaining - Content where it is appropriate for it to remain on the wiki

 

We think that with the combination of the chapter tag and the status tag, this is a really good start to mapping the relationship between the book and the wiki. This feels like stage 1 - getting a handle on the terrain. Stage 2 will happen at some point, which will be adding the relevant bits to the book, and using useful wiki content to edit existing parts of the book. 

If you have any ideas that you think would be useful for us, we're working on this over the next few days. Also, if you want to get involved (virtually) just comment here and we can liase on section assignment so we don't tread one each others toes.

I'll give an update later on in the week.  

Comments

Submitted by Stoob on April 4, 2012 - 16:06

This page on payment processors has been labeled with the following tags:

basic-set-up intended

 

This means the contents have not yet been added to the book but we hope to soon.  When we do add it will most likely be to the Basic Set-up section.

Submitted by fen on April 5, 2012 - 07:46

This is great - I have been hugely impressed by the book project(s).

One question I have is how can the community (e.g., people like me) make updates to the book?  This has been easy to do on the wiki, and though I am guilty for not always updating wiki content I found to be out-dated, I did do this a good several times.

I checked the link at the bottom of a book page ("You can help improve documentation") but it brought me to the CiviCRM home page - maybe just this link needs updating and then my question will be answered.

Url: 

http://civicactions.com/team/fen_labalme

Submitted by Michael McAndrew on April 5, 2012 - 11:09

Hey Fen,

The documentation link got changed in the site upgrade from http://civicrm.org/documentation http://civicrm.org/participate/documentation.

I've updated the home page to reflect that and will update the books when we finish this sprint. at that point, they will have a nice new look also + fingers crossed ability to download as epub and pdf.

Those instructions are the best way ATM to get started with contributing since they explain the whole book release process.

I think we need to do some improvements to the workflow and get better at incorperating small contributions. we're trying to balance that with the need to ensure high level docs. there is the book email list if you would like to be part of that discussion and work :)