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Ken West

End-user, Administrator

City Bible Forum

http://citybibleforum.org

City Bible Forum is an Australian not-for-profit Christian organisation. We need to communicate effectively with our constituents, and CiviCRM gives us a comprehensive set of tools for managing relationships. Interestingly, we often find that new features are being added just as our need for those features is becoming apparent. It's the right fit for us.

GROWING AND SUSTAINING RELATIONSHIPS
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Lisa Jervis

End-user, Administrator, Implementor

Center for Media Justice

http://www.centerformediajustice.org

Civi has been an amazing tool for CMJ (and for other organizations I work with) to keep our most important data all in one place in a user friendly way.

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Kellie Brownell

End-user

EFF

https://www.eff.org

The CiviCRM community has been a tremendous resource for new ideas and helping us solve problems. We are excited to contribute customizations EFF makes back to core and support new features such as batch entry for offline donations or multiple payment processors on one donation form.

GROWING AND SUSTAINING RELATIONSHIPS
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Robyn Perry

End-user, Administrator, Trainer

Progressive Technology Project

http://progressivetech.org

CiviCRM is helping us serve member-based community organizing groups across the
U.S. to keep better track of their events, fundraising, and membership data. It's helping our community to aim higher in terms of what kind of questions they should be asking and what kind of data they should be collecting. We chose CiviCRM because it's the best all-around tool to do what our groups need, AND because it's open source.

GROWING AND SUSTAINING RELATIONSHIPS
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Allen Gunn

Ally, FanBoy

Aspiration

http://aspirationtech.org/

By giving the nonprofit sector a values-driven, free/open source solution for CRM needs!

GROWING AND SUSTAINING RELATIONSHIPS
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Merlise Clyde

End-user, administrator

International Society of Bayesian Analysis

http://bayesian.org

ISBA is an international non-profit society with members from all over the world. We have sections that represent different scientific areas and chapters that represent different regions of the world. Civi Member powers our membership system! We use CiviEvent for Conference and Workship registration, and utilize CiviPetition for creating new sections to our society through member petitions. We are epxloring how CiviGrants can be used to track our travel awards and look forward to features for integrating accounting and finance. As a growing non-profit CiviCRM plays a major role in managing our membership system!

GROWING AND SUSTAINING RELATIONSHIPS
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Stacy Liou

Implementor, Developer, Trainer

elMobile Inc.

http://www.elmobile.com

As developers for various OpenSource CRM applications, we learned a lot from CiviCRM on its scalability and ease of customization.
CiviCRM community is truly organic cultivating growth for users and developers.
We wish to continue learning with CiviCRM and to tackle future challenges with CiviCRM.

GROWING AND SUSTAINING RELATIONSHIPS
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Jake Martin White

Implementor, Developer

PeaceWorks Technology Solutions

http://www.peaceworks.ca

PeaceWorks provides technology solutions for not-for-profit organizations. CiviCRM fills an important niche among our clients who need a flexible, comprehensive, user-friendly, web-integrated CRM solution.

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Kurund Jalmi

Developer, Implementor

Web Access India Pvt. Ltd.

http://webaccessglobal.com

I have been part of CiviCRM project from the beginning and feels great to see how it has grown over the years.
I am glad to be associated with such a wonderful open source project and an awesome community around it.

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Michael Daryabeygi

Implementor

Ginkgo Street Labs

http://ginkgostreet.com

CiviCRM enables me to empower my clients with a database that suits their unique needs.

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Richard Hunter

Administrator, End-user

AustLII

http://www.austlii.edu.au

AustLII is the leader in the free access to law movement and has a philospophical bias towards open source systems. After investigating all the other possible major alternatives it seemed logical to turn to CiviCRM. We have software developer resources, and though it is not core business, we may be able to direct some of these resources towards improving CiviCRM for the community.

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Abril Rocabert

Administrator and End-user

http://www.alternativasycapacidades.org

CiviCRM is a powerful tool that could be really useful for many non-profits in Mexico.
Unfortunately the community is very small in my country. I hope that in the next years the community expands around Latin America.

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Home » Blogs » lcdweb's blog

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Using CiviCRM

Submitted by lcdweb on February 23, 2011 - 17:09

 

We are excited to announce the publication of Using CiviCRM, by Packt Publishing – the first full-length, commercially published book covering implementation, configuration, and usage of CiviCRM.

The book goes beyond technical “how to’s” by helping the reader think through their systems, organizational processes, and existing data in order to most effectively make use of CiviCRM’s tools. Using case studies, practical recommendations, and best practices, the book walks through configuration and use of the core software and its functional components.

Weighing in at over 450 pages – it provides a comprehensive review of the software and the ways it can be used.

The book is an important step forward for the CiviCRM project, opening new opportunities for users and implementers who want to better understand the system and become power users. In conjunction with recent updates to the existing FLOSS Manuals book, this book goes far toward educating the existing community and potential new users and helping to advance the project.

The book can be purchased from Packt Publishing in print or electronic format, or from Amazon and other retailers. It was authored by Joe Murray and Brian Shaughnessy.

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Comments

Congratulations Joe and

Permalink Submitted by Eileen on February 23, 2011 - 19:07

Congratulations Joe and Brian!

 

I have read the book (as a reviewer) and highly recommend it. It was a lot of work but you guys got there!

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Great!

Permalink Submitted by Sam (not verified) on February 23, 2011 - 20:16

Looks good, will be ordering a copy!

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reviews

Permalink Submitted by lcdweb on February 23, 2011 - 20:30

I meant to add...

If anyone picks up the book and gives it a thorough read, we'd love to have some reviews added to the Amazon site!

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Congratulations!

Permalink Submitted by xavier on February 24, 2011 - 01:14

Did you mention you were going to send me a free copy so I can review it on amazon or did I misunderstand ? ;)

 

Virtual champaign toasting.

 

X+

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Packt guy on vacation

Permalink Submitted by Joe Murray on February 24, 2011 - 09:45

Hi Xavier,

The person at Packt who is responsible for marketing and arranges for reviewer copies for Using CiviCRM is on vacation till next week. He should be able to provide a complimentary reviewer copy to you.

The publisher is interested in facilitating reviews of the book, and will provide free copies to reviewers. If anyone else interesting in writing a review of the book, please contact me (joe dot murray at jmaconsulting dot biz) or Brian (brian at lcdservices dot biz).

Cheers,

Joe

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Packt contact

Permalink Submitted by Joe Murray on February 28, 2011 - 06:35

Hi Xavier,

You and anyone else interested in writing a review can get in touch with Likesh Bhambhwani now that he is back at likeshb (at) packtpub (dot) com.

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Congratulations!

Permalink Submitted by carnellm on February 24, 2011 - 04:52

I got the announcement of this book in my email from Amazon this morning. Would love to see a review or something on Amazon as my major question was is the different from the FLOSS manual which I have already printed out. It sounds like it is, and as you say above, serves as more of a companion volume and less of a "software manual".

Good going! 

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Thanks, carnelim

Permalink Submitted by Joe Murray on February 28, 2011 - 06:32

The book is a software manual, but we hope our extensive discussion of best practices not just at a technical but also at an organizational level will help readers help their organizations achieve their missions better.

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$awesomeness++

Permalink Submitted by Stoob on February 24, 2011 - 11:21

$awesomeness++

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No ePub Kindle version on Amazon

Permalink Submitted by Guest (not verified) on February 26, 2011 - 03:57

And if it gets available, the paper version is kinda expensive; and the Kindle one will follow suit. The same problem exists with PacktLib ePub subscription.
Anyway, the book refers to which version of CiviCRM? Does it cover new features in 4.0? Will we have a free copy (at least an ePub one) when CiviCRM 4.0 releases in a couple months?

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Thanks for your comment. As

Permalink Submitted by Joe Murray on February 28, 2011 - 06:30

Thanks for your comment. As you can imagine, Brian and I don't get to decide whether Amazon makes all of the books in Packt's catalog  available on Kindle. ;) It does seem like a good deal though to have unlimited access to everything Packt publishes (http://packtlib.packtpub.com/subscriptions?). They put out a lot of Drupal and Joomla! books, and it's often useful to compare the way different authors treat the same topic or feature.

Our book touches on a bit of what is upcoming in 3.4/4.0 but the images and instructions are for the most part 3.2, with a bit on 3.3.

There is a big chapter on how an organization can better achieve its mission by developing a good CRM strategy and good and realistic implementation plan for it. This chapter is targetted towards Executive Directors and the people in charge of different functions in non-profits/NGOs as well as those who work in IT. There is also a review of how to put together a fundraising plan. In both cases, general best practices in the non-profit and advocacy world are made concrete by explaining how they work in CiviCRM.

The bulk of Using CiviCRM leads the reader through how to accomplish tasks using CiviCRM. We hope we've done a good job, but that's for you and other CiviCRM users to judge. Certainly the reviewers who gave us detailed feedback on each chapter thought we did a good job. A big call-out has to go to Eileen McNaughton here. The forum goddess gave us an incredible number of useful practical suggestions including some of her tips, ideas on best practices, and helped keep us clear and understandable. Brian and I take responsibility of course for any deficiencies or errors in the final text.

We hope Using CiviCRM will be a useful reference for those using, administering, or considering CiviCRM. We think that it's a vote of confidence for the CiviCRM community and project that a commercial publisher decided to put out a book on CiviCRM. We'd like to thank Packt for the editorial help and assistance they have given us in producing this 464 page volume over the past year, and hope that it helps more organizations take advantage of all CiviCRM has to offer.

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Win a Free Copy of Using CiviCRM

Permalink Submitted by Joe Murray on April 7, 2011 - 13:21

Win your free copy of Using CiviCRM by participating in Likesh's contest at http://forum.civicrm.org/index.php/topic,19378.0.html

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CIVICRM


GROWING AND SUSTAINING RELATIONSHIPS

WHAT IS CIVICRM
  • Community
  • Case Studies
  • Experts
  • Contributors
  • Core Team
  • Licensing
  • Contact Us
WILL CIVICRM MEET YOUR NEEDS?
  • Contacts
  • Contributions
  • Communications
  • Peer-To-Peer Fundraisers
  • Advocacy Campaigns
  • Events
  • Members
  • Reports
  • Case Management
GET STARTED
  • Evaluate Your CRM Needs
  • Evaluate CiviCRM Features
  • Read Books
  • Documentation
  • Demo CiviCRM
  • Download CiviCRM
  • Find An Expert
PARTICIPATE
  • Join the CiviCRM Community
  • Read Our Blog
  • Community Forum
  • Attend a Training or Meetup
  • Make It Happen
  • Contribute
  • Become A CiviCRM Developer
  • Issue Tracker
  • Help with Documentation
  • Translate