GROWING AND SUSTAINING RELATIONSHIPS

GROWING AND SUSTAINING RELATIONSHIPS
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Michael Daryabeygi

Implementor

Ginkgo Street Labs

http://ginkgostreet.com

CiviCRM enables me to empower my clients with a database that suits their unique needs.
GROWING AND SUSTAINING RELATIONSHIPS
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Lisa Jervis

End-user, Administrator, Implementor

Center for Media Justice

http://www.centerformediajustice.org

Civi has been an amazing tool for CMJ (and for other organizations I work with) to keep our most important data all in one place in a user friendly way.
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Gerhard Oels

Administrator, Developer

Consulting, CiviCRM Services

http://www.democracy-international.org

CiviCRM is seamleassly integrated in Drupal, the world's leading social publishing system. This Open Source combination allows for the most flexible solutions while enjoying continously improved CRM-standards that shorten the time-to-market span of your individual demands.
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Jake Martin White

Implementor, Developer

PeaceWorks Technology Solutions

http://www.peaceworks.ca

PeaceWorks provides technology solutions for not-for-profit organizations. CiviCRM fills an important niche among our clients who need a flexible, comprehensive, user-friendly, web-integrated CRM solution.
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Joshua Walker

Developer / Contributor

Drastik by Design

http://drastikbydesign.com

CiviCRM has one of the best open source communities out there. It's always a blessing when I get the opportunity to do my next project in CiviCRM.
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Abril Rocabert

Administrator and End-user

http://www.alternativasycapacidades.org

CiviCRM is a powerful tool that could be really useful for many non-profits in Mexico.
Unfortunately the community is very small in my country. I hope that in the next years the community expands around Latin America.
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Alice Aguilar

Implementor

Progressive Technology Project

http://progressivetech.org

The organizations we work with are experiencing the benefits of a robust tool that is
easy to use, supports their work, and allows them to collect and track data from various parts of their organization, such as membership, fundraising, communications, and organizing into a centralized database. CiviCRM as an open-source solution also allows us to nurture and build a user community to share and create a common vision of future features that would be useful to the community organizing field. Just two years after our pilot project, we're currently supporting 30 community organizing groups to use CiviCRM, and the community is steadily growing.
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Alan Dixon

Implementor, Developer, Administrator

Blackfly Solutions

http://blackflysolutions.ca/

We recommend and use CiviCRM with most of our clients, and have since 2005. It's got a fantastic collection of functionality that fits the needs of non-profit organization communications, and the CiviCRM community of developers and users is growing, broad, vibrant and responsive.

The best part? When I describe to potential new converts how all of their constituent relations (donations, membership, mass emails, etc.) can be managed with a single integrated, configurable tool, I can hear an incredible yearning at the other end of the phone.
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Peter Petrik

Implementor, Developer

Skvare, LLC

http://skvare.com

Helping non-profits, membership organizations, and professional associations to make the most out of their resources with open-source tools.
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Katy Jockelson

Implementor, administrator

Third Sector Design

http://thirdsectordesign.org

We work with non-profits to help them use and understand Civi. It's such an important tool for these organisations and it's great to see people using it in different and interesting ways. Using and working with Civi is made so much more fun and useful by the enthusiastic and talented community surrounding it.
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Adam Clamp

Consultant & Developer

The Green IT Company

It helps us provide our clients with an excellent community and group management tool. We can also build upon many existing Drupal sites as CiviCRM now uses this CMS as its foundation.
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Kurund Jalmi

Developer, Implementor

Web Access India Pvt. Ltd.

http://webaccessglobal.com

I have been part of CiviCRM project from the beginning and feels great to see how it has grown over the years.
I am glad to be associated with such a wonderful open source project and an awesome community around it.

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IMPACT Silver Spring

Organizers for Multicultural Community Use CiviCRM to Track Supporters and as a Tool for Neighbor-led Projects
IMPACT Silver Spring
9159 Brookville Road Suite C
20910 Silver Spring, MD
United States
See map: Google Maps
Features Deployed:
  • Constituent Contact Management
  • Contributions
  • Donor Management
  • e-Communications
  • Events

IMPACT Silver Spring is a network committed to fostering a cohesive multicultural community in Silver Spring, Maryland, on the northern border of Washington, DC. They enlisted AGH Strategies to install and customize CiviCRM to not only track supporters and donors, but also to serve as a tool for neighbor-led projects and teams. IMPACT's community organizers can now track the many varied ways that neighbors interact with each other and the organization.

The Promise:

The client had been using a combination of an Access database and a raft of spreadsheets to track interactions with constituents. The primary interest was setting up a system that could be accessible by the entire staff--both in terms of literally being able to interact with it and for being a tool they could understand.

The Challenge:

Among IMPACT's many projects are knocking on doors of thousands of Montgomery County residents each year. These interactions had been tracked through the old database, and they needed to be imported into CiviCRM. Moreover, one or more people live at each house, and each visit involved the door-knocking volunteers and one or more residents answering the door. Therefore, the import and ongoing tracking of these involves creating not only an activity record but also household and individual records, plus relationships all around.

The CiviCRM Solution:

Salesforce was also evaluated--the client looked at the two options because of their flexibility. Ultimately, CiviCRM's nonprofit focus, open-source background, and ability to handle dozens of users without additional fees made the difference.

Project Team:

For IMPACT, their Development Director, Lianna Levine Reisner, led the effort, joined by Alix Nunan, their Engagement Coordinator who started work at IMPACT soon after the project began. Planning, installation, customization, and training was led by Andrew Hunt, Principal at AGH Strategies. A technology evaluation in advance of the project was led by IMPACT's Operations Director Linda Kahn and Lisa Rau from Confluence Corporation.

More on the Success of this Organization:
http://www.impactsilverspring.org
The Team:
http://www.aghstrategies.com
Key Functionality:

In addition to the standard CiviCRM online contributions, profile forms, and contact and activity tracking, a key element of this project was tracking activities back to a project, which can have many contacts as project members. In addition, staff wanted to use CiviGrant to track grant applications.

Modifications and Modules:

Although CiviGrant is intended for grants going out, it took relatively few customizations to have it work for grant seeking. Most notable among them was allowing for pledges and contributions to link back to grants, since grants typically are paid in several installments. When recording a contribution or pledge, a drop-down menu lists the outstanding approved grants that can be selected. When viewing the record of a grant, the linked contributions are displayed as payments upon the grant. Project and team management made extensive use of the Organic Groups (OG) module and the bridge between it and CiviCRM. Each project is a group in OG, as is each team (linking to the project it belongs to). A custom field for activities allows activities to be associated with one or more projects or teams, and those appear in the project/team's workspace on the OG page alongside the listing of the OG members. When individuals join a project or team, they are added to the corresponding CiviCRM group, and a special Drupal node can be created to record attributes of this OG membership such as his or her leadership role on the team or other participation notes.

Server & Hosting Requirements:

This site runs on a VPS with 1GB RAM.

Benefits To The CiviCRM Community:

Although this project did not break significant new ground for CiviCRM, it did explore the edges of certain functions. Therefore, the primary contribution back to the community was a series of bug patches. IMPACT understood that time spent on bugs is a good investment for them, even besides the benefits to the community, and they encouraged time to be spent on getting to the bottom of any CiviCRM issues.