Skip to main content

GROWING AND SUSTAINING RELATIONSHIPS

GROWING AND SUSTAINING RELATIONSHIPS
Close
Graham Mitchell

Implementor, Administrator, end-user, Trainer

MC3

http://mc3.coop

I've been working with CiviCRM since 2006 or thereabouts. The community is outstanding in providing support and sharing expertise, which combines with a strong product to enable me in turn to deliver better results for the organisations that I work with. I only hope that over time I will be able to repay the debt by supporting other newcomers to CiviCRM.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Lisa Hubbert

94110

Creative Arts Charter School, SFArtsED

http://www.sfartsedsummer.org

Online donations, class registration, school tour registration, online enrollment applications, volunteer hour tracking, organization directories

GROWING AND SUSTAINING RELATIONSHIPS
Close
Joshua Walker

Developer / Contributor

Drastik by Design

http://drastikbydesign.com

CiviCRM has one of the best open source communities out there. It's always a blessing when I get the opportunity to do my next project in CiviCRM.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Robyn Perry

End-user, Administrator, Trainer

Progressive Technology Project

http://progressivetech.org

CiviCRM is helping us serve member-based community organizing groups across the
U.S. to keep better track of their events, fundraising, and membership data. It's helping our community to aim higher in terms of what kind of questions they should be asking and what kind of data they should be collecting. We chose CiviCRM because it's the best all-around tool to do what our groups need, AND because it's open source.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Kasia Wakarecy

Administrator, Implementator, Developer, End-user

Freeform Solutions

http://www.freeformsolutions.ca

Freeform Solutions uses CiviCRM for our internal CRM. We are also a NFP IT support organization and we implement CiviCRM for NFP organizations we work for because we find that CiviCRM is the best open source CRM out there.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Kelley Graham

Implementator End User

Green Geeks

http://green-geeks.com

Civi is the best! All my non-profit and community outreach activities are well supported by the platform. I love to help others benefit.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Kellie Brownell

End-user

EFF

https://www.eff.org

The CiviCRM community has been a tremendous resource for new ideas and helping us solve problems. We are excited to contribute customizations EFF makes back to core and support new features such as batch entry for offline donations or multiple payment processors on one donation form.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Paul Delbar

Implementor, Developer

delius

http://www.delius.be

CiviCRM is a viable alternative for small and medium-sized non-profits.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Luciano Spiegel

Developer & Implementator

IXIAM

http://www.ixiam.com

It's all about community. I love the CiviCRM philosophy and in IXIAM, we are trying to expand the spanish speaking community in Spain and Argentina

GROWING AND SUSTAINING RELATIONSHIPS
Close
Karin Gerritsen

Developer

Semper IT Inc.

http://semper-it.com

I help non-profit organizations optimize workflows by creating interactive Drupal/CiviCRM websites for them.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Ruben Pineda

Developer, Implementor

IXIAM

http://ixiam.com/

I'm spent a lot of time in project of civicrm and i think that i can contribuite in bugs and development. I see that this weekend is "Bug Smithing Weekend", I will try to collaborate.

GROWING AND SUSTAINING RELATIONSHIPS
Close
Arthur Richards

DEVELOPER

WIKIMEDIA FOUNDATION

http://wikimediafoundation.org

At the Wikimedia Foundation, we leverage CiviCRM to maintain millions of records of donors and their contributions. Working with the product and particularly with the community has been a terrific experience. There's nothing quite like two open source organizations working together to meet their respective goals while ultimately strengthening the open source community as a whole.

LOGIN | REGISTER
  • Create new account
  • Request new password

Search form

  • BLOG
  • DEMO
  • Find An Expert
  • NEED HELP
  • SUPPORT US
  • DEVELOPER RESOURCES
CiviCRM Community Site logo CiviCRM Community Site
  • WHAT IS CIVICRM
    • Community
    • Case Studies
    • Experts
    • Contributors
    • Core Team
    • Licensing
    • Contact Us
  • WILL CIVICRM MEET YOUR NEEDS?
    • Contacts
    • Contributions
    • Communications
    • Peer-To-Peer Fundraisers
    • Advocacy Campaigns
    • Events
    • Members
    • Reports
    • Case Management
  • GET STARTED
    • Evaluate Your CRM Needs
    • Evaluate CiviCRM Features
    • Read Books
    • Contact an Ambassador
    • Demo CiviCRM
    • Download CiviCRM
    • Download Extensions
    • Find An Expert
  • PARTICIPATE
    • Join the community
    • Make it happen
    • Support CiviCRM
    • Meet ups
    • Document CiviCRM
    • Translate CiviCRM
    • Developer resources

You are here

Home ยป [title]

Case Studies

  • Community
  • Case Studies
  • Experts
  • Contributors
  • Core Team
  • Licensing
  • Contact Us

RELATED CASE STUDIES:

  • Sofie.org
  • Academy for Conflict Transformation
  • City Bible Forum
  • Alternatives

CiviCRM's volunteer feature received an A for usability in NTEN's 2011 Nonprofit Data Eco-System report.

LEARN MORE...

SUPPORT US...

De Goede Woning

Using CiviCRM to get to know our clients
De Goede Woning
Sleutelbloemstraat 26
7322 AG Apeldoorn, GE
Netherlands
See map: Google Maps
Features Deployed:
  • Case Management
  • Constituent Contact Management
  • e-Communications

De Goede Woning is a Dutch housing society. It provides social housing for those that are not able to buy or own their own house. The organisation had and has financial transaction software in which it documents its primary process: renting out its houses and the administration of its tenants and the contracts it has. What was missing was a tool to document more information about tenants. But also about any relations the organisation had that either were somehow connected to its tenants or were otherwise relationships, such as suppliers, government organisations and representatives, etc. A central place was needed from which staff could find what was going on with relationships, which actions were taken, what was communicated, etc.

The Promise:

To have a central database with all relevant client information in there.

The Challenge:

To figure out with the projectteam what exactly was needed to be supported, what was considered to be relevant data to record. Another thing was that the organisation was used to having a supplier of its software that would do / help with the implementation.

The CiviCRM Solution:

It was chosen as a tool to prototype with. It turned out that the way it supported the processes was more than was hoped for when we started. By the time the prototyping fase was over, it was agreed to implement CiviCRM.

Project Team:

The project team consisted of the project manager from De Goede Woning, 4 key-users (though during the project there were some changes) from the business and both Eriks from EE-atWork to develop integration with DMS and financial system and to help and support project manager and key-users to stay in control both of the implementation work as well as keeping the rest of the organisation updated of what they were doing and how it was going. The IT department was involved in conversion of data, but not as part of the project team.

More on the Success of this Organization:
http://www.degoedewoning.nl
The Team:
http://www.ee-atwork.nl
Key Functionality:

The CiviCase functionality turned out to be key to the project, next to the core civi activities functionality. Recording static data and showing data from other applications was very useful and initially what they expected to be able to do, but the CiviCase functionality resulted in an enormous amount of extra functionality for processes that were previously entirely supported by a number of spreadsheets. The fact that everyone now had the same transparent data available on their screen was an enormous step ahead.

Modifications and Modules:

Core CiviCRM, CiviMail, CiviCase, CiviReport

Server & Hosting Requirements:

CiviCRM is hosted on a local server that was installed and maintained by an external Linux expert. That resulted in a server that performs really well.

Benefits To The CiviCRM Community:

A fair bit of testing results that resulted in reported bugs, some of which were also fixed from the project in the core. We also blogged on Civicrm.org.

CIVICRM


GROWING AND SUSTAINING RELATIONSHIPS

WHAT IS CIVICRM
  • Community
  • Case Studies
  • Experts
  • Contributors
  • Core Team
  • Licensing
  • Contact Us
WILL CIVICRM MEET YOUR NEEDS?
  • Contacts
  • Contributions
  • Communications
  • Peer-To-Peer Fundraisers
  • Advocacy Campaigns
  • Events
  • Members
  • Reports
  • Case Management
GET STARTED
  • Evaluate Your CRM Needs
  • Evaluate CiviCRM Features
  • Read Books
  • Documentation
  • Demo CiviCRM
  • Download CiviCRM
  • Download Extensions
  • Find An Expert
PARTICIPATE
  • Join the CiviCRM Community
  • Read Our Blog
  • Community Forum
  • Attend a Training or Meetup
  • Make It Happen
  • Become A CiviCRM Developer
  • Issue Tracker
  • Help with Documentation
  • Translate