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GROWING AND SUSTAINING RELATIONSHIPS

GROWING AND SUSTAINING RELATIONSHIPS
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David Greenberg

Core Team Member

CiviCRM

http://civicrm.org

I find the engagement with our community of users to be intellectually stimulating
and rewarding. Seeing folks with expertise in a particular area step up and contribute their time and ideas to help improve the product is quite exciting. Every time I hear about a new interesting organization starting to use CiviCRM, I get a renewed sense of excitement about our work. The range of civic sector organizations currently using the software is quite amazing to me - from large international advocacy organizations to local performing arts troupes. I also really enjoy interacting with our international community - building friendships and getting to share culture (food, music, humor ....) with colleagues on every continent.

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Merlise Clyde

End-user, administrator

International Society of Bayesian Analysis

http://bayesian.org

ISBA is an international non-profit society with members from all over the world. We have sections that represent different scientific areas and chapters that represent different regions of the world. Civi Member powers our membership system! We use CiviEvent for Conference and Workship registration, and utilize CiviPetition for creating new sections to our society through member petitions. We are epxloring how CiviGrants can be used to track our travel awards and look forward to features for integrating accounting and finance. As a growing non-profit CiviCRM plays a major role in managing our membership system!

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Kelley Graham

Implementator End User

Green Geeks

http://green-geeks.com

Civi is the best! All my non-profit and community outreach activities are well supported by the platform. I love to help others benefit.

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Ken Moire

Implementor

Spry Digital LLC

http://sprydigital.com

Appreciate the shared resources on the CiviCRM website. We continually refer to it for updates and knowledge.

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Sylvain Boissel

Implementor, End-user

Wikimédia France

https://dons.wikimedia.fr

CiviCRM is very helpful for us to manage memberships and donations. As one of the biggest users in France, we would like to help building an active French-speaking community.

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Paul Delbar

Implementor, Developer

delius

http://www.delius.be

CiviCRM is a viable alternative for small and medium-sized non-profits.

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Robin Tombs

Supporter

Zing

http://www.zing.uk.com

Zing is a user of Civi software.
Zing wants to see more NFPs use Civi software.
Zing is helping fund further Civi software development and outreach.

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Mark Tompsett

End-user, Administrator, Implementor, Developer

QualityTime Services

http://www.qualitytime.co.uk

I have consistently found the CiviCRM community to be welcoming, inclusive and supportive, and this has inspired me to want to become a part of it. It is great that the open source community allows everyone to benefit from the contributions that each of us is able to make, and I am making my own contributions as I can.
As a software product, CiviCRM is powerful, versatile and extensible and is enjoying active development and growth by the community that uses it.

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Young-Jin Kim

Developer, Implementor, Trainer

Emphanos

http://emphanos.com

The community around CiviCRM is both welcoming and vibrant. CiviCRM as a software solution is a powerful and flexible data management solution for a vast array of nonprofit organizations ranging from the startup NGO to the established multi-million dollar foundation. In our daily work we are seeing more and more NPOs moving away from proprietary systems and single vendor SaaS solutions and embracing the open source community around CiviCRM. Organizations using CiviCRM love the extensibility and the freedoms that come with open source, freedom to choose hosting, freedom to choose project partners, and the freedom to re-use, re-purpose and re-deploy without paying extra.

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Nicolas Ganivet

Implementor, Developper

cividesk

http://www.cividesk.com

The community around CiviCRM is international, multicultural, friendly, sometime opinionated but always respectful and welcoming new ideas. It is a real pleasure to interact with these people - but see for yourself: dive in and ask your first question on the forums!

We thoroughly appreciate CiviCRM as a software and this community, and when helping our customers implement and make the best of CiviCRM we are always looking for ways to contribute back.

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Sandra Mayers

Implementor, Developer

Unitarian Universalist Church of Lancaster

http://www.uuclonline.org

Contact management, email marketing/management and web site integration.

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Donald Lobo

Implementor, Developer

CiviCRM LLC

http://civicrm.org

Still thinking of a deep deep quote. Basically:

It is super important for non-profits, advocacy and related groups to take charge of their destiny. Having control of your data is a good start. The crowd-sourced nature of an open source project in so in line with the co-operation and principles of most non-profits

CiviCRM is a project that strives to make the above possible. It is FREE as in kittens.

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Case Studies

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RELATED CASE STUDIES:

  • Public Interest Law Clearing House
  • Putah Creek Council
  • The United Church of Canada
  • The Breast Cancer Research Foundation

CiviCRM's donor management feature received an A for delivering on promises & deadlines in NTEN's 2011 Nonprofit Data Eco-System report...

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Leukaemia & Lymphoma Research

Replacing disparate systems with a consolidated CRM
Leukaemia & Lymphoma Research
39-40 Eagle Street
WC1R 4TH London
United Kingdom
See map: Google Maps
Features Deployed:
  • Constituent Contact Management
  • Contributions
  • Donor Management
  • e-Communications
  • Events
  • Reporting

Leukaemia & Lymphoma Research (LLR) is the only UK charity solely dedicated to research into blood cancers, including leukaemia, lymphoma and myeloma. Our life-saving research is focused on finding causes, improving diagnosis and treatments, and running ground-breaking clinical trials for all blood cancer patients. Having gone through the software/supplier selection process, the LLR decided CiviCRM was the CRM of choice and a supplier was chosen to deliver the project by the end of 2011. CiviCRM was implemented 

The Promise:

The key objective was to bring the CRM and digital output together, allowing us to personalise our services and messaging online. An integrated offering would help us achieve the organisation objective of increasing patient benefit.

The Challenge:

There were two key challenges to this project

  1. Data Migration. The existing CRM had over 350,000 contacts, 1,200,000 contributions and 190,000 participant records as well as various other data elements which needed to be converted over to CiviCRM. This meant we couldn't use the migration GUI that is supplied with CiviCRM natively, the time taken for these processes to run would mean the data migration would take days to run. In the end we used SQL scripts to migrate the data directly into CiviCRM. This meant that we were able to carry out a full migration of data into CiviCRM in under 2 hours.
  2. Financial Processing. Due to both the volume of off line contributions and accounting integration, a batch processing business workflow needed to be replicated into CiviCRM. This is something CiviCRM did not have and required a new module to process various revenue streams. The batching system also has integration with Pentaho reports and produces ledger export files for import into the accounting system.
The CiviCRM Solution:

One of the key requirements was that the new CRM be integrated into the existing Drupal based web site, various closed source systems were evaluated but none provided integration out of the box.

Project Team:

The project team consisted of

  • Dedicated project manager for the duration of the implementation
  • Digital Team
  • Database Manager
  • Veda Consulting Ltd as priniciple CiviCRM consultants
  • Two addiitional developers
The Team:
www.vedaconsulting.co.uk
Key Functionality:
  • Batching and Financial integration module
  • Events and Contribution pages integrated with Drupal
Modifications and Modules:
  • Batching and Financial Processing Module
  • Financial Import Module for importing external data such as just giving
  • Postcode integration with AFD Postcode
  • Gift Aid Module with modifications to allow contributions to be marked as gift aid eligible based on batch level information
Server & Hosting Requirements:

 

Dedicated Server 24GB RAM
Additional Indexing for certain tables
Modified Quick Search
Its hard trying to find someone when you have 350k + contacts
Converted Drupal to InnoDB
We getting occasional site crashes due to locking issues with Drupal tables
Pentaho Reports for speed and efficiency
Tuned SQL
Export different formats
Separate server serving reports

 

Benefits To The CiviCRM Community:
  • Various bug fixes were reported with patches to resolve the issues.
  • Allowing events registration without requiring an email address
  • Funding for Direct Debit project

CIVICRM


GROWING AND SUSTAINING RELATIONSHIPS

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WILL CIVICRM MEET YOUR NEEDS?
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GET STARTED
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