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- Not Just a Contact Database
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These optional components give you more power to connect and engage your supporters.
civiCASE
Case management for clients and constituents.
civiCONTRIBUTE
Online fundraising and donor management.
civiEVENT
Online event registration and participant tracking.
civiMEMBER
Online signup and membership management.
civiMAIL
Personalized email blasts and newsletters.
civiREPORT
Report generation and template management.
Books are good for background
I use the on-line documentation in the wiki for day-to-day and field-by-field assistance. I rely on it for current installation instructions and how-to's. The on-line documentation, but the way, is excellent and improving all the time.
I like books for background information on applications. How CiviCRM get started, who were the key advocates. I also like case studies and best practices for each of the components. Seeing how someone else maximized the use of a component gets my imagination going and helps me be a better integrator and power user for my clients.