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- Not Just a Contact Database
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These optional components give you more power to connect and engage your supporters.

civiCASE
Case management for clients and constituents.

civiCONTRIBUTE
Online fundraising and donor management.

civiEVENT
Online event registration and participant tracking.

civiMEMBER
Online signup and membership management.

civiMAIL
Personalized email blasts and newsletters.

civiREPORT
Report generation and template management.



CiviMail and NTEN ..
so we were not involved with the folks who designed the survey and chose various components, hence have no idea why civimail was not included. If i had to speculate, i'd say the likely reasons are:
1. requires a fair amount of sys admin expertise and machine resources to install and deploy civimail (this has become significanly easier in 2.2+)
2. requires u to manage and monitor your own blacklists/whitelists etc. This is a bit daunting for folks (maybe they were not aware of CiviSMTP and other services)
3. No mailing templates (like u've mentioned)
Adding #3 would be awesome, and we'd love for HiDef to take the lead on this. Ping us on IRC and we can chat and get u'll started
lobo