Upcoming Events
San Francisco CiviCRM Meetup - February 8th, 2012
February 8th, 2012
Come meet others from the Bay Area who are interested in, using or developing (more...)
UK usergroup - London meetup
February 8th, 2012
Come and meet others from the UK that are using CiviCRM or are interested in (more...)
Chicago CiviCRM Meetup
February 17th, 2012
Please join other CiviCRM users, administrators, and developers in the Chicago (more...)
London user and administrator training
February 23rd, 2012
A comprehensive two day hands on training course covering the configuration, (more...)
CiviCRM Seminar - London
February 23rd, 2012
NfP Services free seminar
CiviCRM London sprint Feb 2012
February 27th, 2012
Following the CiviCRM training here in London, we will have a CiviCRM code (more...)
Philadelphia - CiviCRM Meetup for Q1 2012
March 13th, 2012
UK South West - CiviCRM Meetup
March 20th, 2012
Come meet others from the Area who are interested in, using or developing for (more...)
[Bristol, UK] user and administrator training
March 21st, 2012
A comprehensive hands on training course covering the configuration, (more...)
San Francisco user and administrator training
March 29th, 2012
A comprehensive two day hands on training course covering the configuration, (more...)
CiviCRM Usability, Test and Code Sprint - San Francisco (March 2012)
March 29th, 2012
This usability, code and test sprint is targeted at CiviCRM users and (more...)
CiviCon 2012 San Francisco Bay Area - April 2nd 2012
April 2nd, 2012
CiviCon is THE annual event bringing together the people who use, develop, (more...)
CiviCRM Documentation, Test and Code Sprint - after CiviCon San Francisco (April 2012)
April 4th, 2012
This sprint is targeted at CiviCRM users and developers who want to work on (more...)
CiviCRM Components
Tools for engaging your supporters...
Yet another (reassuring) definition of Case Management
- Not Just a Contact Database
-
These optional components give you more power to connect and engage your supporters.
civiCASE
Case management for clients and constituents.
civiCONTRIBUTE
Online fundraising and donor management.
civiEVENT
Online event registration and participant tracking.
civiMEMBER
Online signup and membership management.
civiMAIL
Personalized email blasts and newsletters.
civiREPORT
Report generation and template management.
I was doing some other reading this week, and stumbled across this definition of case management:
The National Association of Social Workers Standards for Social Work Case Management (1995)defines case management as
… a method of providing services whereby the [professional] assesses
the needs of the client and the client's family … and arranges,
coordinates, monitors, evaluates, and advocates for a package of
multiple services to meet the specific client's complex needs. These
standards also emphasize interventions at micro-, mezzo- and
macro-levels, that is, the case manager should be acting to achieve
goals for the individual client, creating linkages with the resource
systems and improving the nature of those systems, as well as
influencing social policies which impact delivery systems.
(National Association of Social Workers Standards for Social Work
Case Management, 1995)
In reading this, I feel quite content, because I need ongoing reassurance that we're approximately on the right track with CiviCase being generalizable to a broad range of uses. In my view, if you take out the phrase "client's family" and just substitute the more general term "client's social context" you come up with something very close to what we were starting with. Good news!
