I'm quite impressed with the responsiveness of the CiviCRM community, both from the core developers and many experienced users who have quickly provided answers and ideas in areas where I just needed that extra insight, or where we needed to do something totally new. After several years working with open source software, I'm finding the CiviCRM community to be the most responsive and helpful I've seen.
We make CiviCRM one of our primary offerings because it just provides so much right out of the box that our clients need, without a line of custom code. And when we need to extend it for the clients' unique needs, the APIs and programming hooks let us add in features that would be impossible in some other systems. This means we can provide great value to our clients with quick turnaround times and reasonable budgets, which is great for our clients and for us.
I have been involved in the CiviCRM community for over 5 years, and enjoy implementing and programming CiviCRM for a variety of non-profits. I have been amazed at the rapid pace of innovation delivered with each new release, and CiviCRM's flexibility in being able to accommodate a variety of requirements. I have learned a lot about CiviCRM by participating in CiviCon, online forums, and CiviCRM book sprint.
CiviCRM is a powerful tool that could be really useful for many non-profits in Mexico.
Unfortunately the community is very small in my country. I hope that in the next years the community expands around Latin America.
Freeform Solutions uses CiviCRM for our internal CRM. We are also a NFP IT support organization and we implement CiviCRM for NFP organizations we work for because we find that CiviCRM is the best open source CRM out there.
I chose to learn to use CiviCRM to learn how to help NPOs :) And because it seems to be a meeting point and a continuity of my values, my skills, and what I think we should develop for the next step of our humanity.
We produce custom civiCRM/Drupal solutions for professional organizations and societies to satisfy their membership management needs. In its standard configuration, civiCRM provides a great deal of functionality and its integration with Drupal is outstanding.
We are also active in extending civiCRM with custom extension modules which are in development at our Github account(https://github.com/awasson)