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These online training sessions are designed for new users, or as refresher courses, and are a great way to learn the basic concepts, best practices, and tips on improving your productivity. Each two hour session focuses on a different aspect of the database starting with Contact Management, which serves as the foundation for understanding how the CRM works, then Membership Management, Event Management, and Contributions. Class size is limited to maintain a quality audio conference and allow time for participants to ask questions. To learn more visit