The organizations we work with are experiencing the benefits of a robust tool that is
easy to use, supports their work, and allows them to collect and track data from various parts of their organization, such as membership, fundraising, communications, and organizing into a centralized database. CiviCRM as an open-source solution also allows us to nurture and build a user community to share and create a common vision of future features that would be useful to the community organizing field. Just two years after our pilot project, we're currently supporting 30 community organizing groups to use CiviCRM, and the community is steadily growing.
CiviCRM is probably the best CRM system I have seen on the market for non profits.
It has all the features our clients need - most of them straight out of the box. There is also a wealth of knowledge on the community forums and many plugins created by the Drupal community.
We would recommend CiviCRM as our first choice to our clients in the non profit sector who are looking for a CRM solution.
CiviCRM helps us help non profits to do fantastic things with their data.
Being closely involved with the developers and documentation team on a daily basis ensures that we can give our clients the best and most up to date advice on how they can use CiviCRM to meet their needs.
We help many not for profits implement CiviCRM through consultancy, training, configuration and custom development. Many of them come from a painful world of old Access databases, multiple spreadsheets and even paper. It's really satisfying to
help people move on with a system that's so much in tune with their own ethics of sharing and collaboration. We also 'eat our own dog food' and use Civi in-house for our client records because we love the flexibility and control it gives us.
For us it's important to share code and advice with other members of the community when we can because we know we get it back in help at other times. The community really is awesome and one of the friendliest and undaunting I've come across. We appreciate the huge value of the software to us and our clients so we try to contribute back and make it even better.
I continue to choose CiviCRM because it is open source and geared toward non-profit organizations. It meets both my CRM and advocacy functionality needs, without forcing forcing me to synch two different systems. And it does not force my non-profit users to think in sales terms (leads, opportunities, etc.). I find the CiviCRM community knowledgeable and responsive, and I like being part of a development community where its members want to share information.
CiviCRM allows us to bring all benefits and capabilities of a large commercial CRM and
donor management system to medium and large non-profits at a fraction of the cost. CiviCRM also allows smaller non-profits to benefit from an integrated solution for donor management, events, bulk email, etc. substantially increasing their effectiveness as compared to managing a variety of nonintegrated software and spreadsheets. Thanks to a strong CiviCRM community, CiviCRM’s functionality continues to advance and CiviCRM’s market continues to grow rapidly.
If it weren't for CiviCRM we'd be using at least 5 different
systems for Woolman: one for donor management, another for email newsletters, a third for our school enrollment, a fourth for our summer camp registration, and then a whole bunch of spreadsheets for keeping track of things like event attendance, prospective students, CSA memberships, etc. And of course none of those systems would talk to each other or make it possible to get a whole picture of the many ways one person might participate in our education center's activities. Migrating all of our scattered data and disparate systems to CiviCRM was a long and challenging process, but the results have been more than worth it. Our ability to track and report on our programs has improved dramatically, while the burden on staff to do data entry has been greatly reduced, and our participants are happy that they can now register/enroll online rather than mailing or faxing paper forms.
CiviCRM provides Future First with world-class database software for absolutely free. We use it to store well over 100,000 contacts with no signs of slowing. CiviCRM is so customisable that we can implement cool features without needing to reinvent the wheel each time.
If you like empowering charities in a free and open way then you are going to love Civi!
I have been part of CiviCRM project from the beginning and feels great to see how it has grown over the years.
I am glad to be associated with such a wonderful open source project and an awesome community around it.
<Cross posted from Advomatic.com The code blocks will be easier to read there.>
Sometimes after launching a new site our clients find that there are fields and features in CiviCRM that they don't use. We are working with a client that wants to remove all fields and features that aren't useful in order to simplify their user interface and make it easier to use. This includes things like SMS features, email signatures, and demographics. There are also several fields that they wanted renamed to be more consistent with the legacy system that they migrated from. To fulfill this requirement I used a combination of template overrides, and CiviCRM's translation system.
First up I should point out that if you do want to go down this path you need to make clear to the client that this will take a fair amount of effort up front (hopefully less for you now that you are reading this recipe). Additionally, if/when you upgrade CiviCRM these customizations will need to be reviewed at the very least, and possibly even re-done to some extent. So while this customization will make things more usable for CiviCRM administrators, it will add cost to both the initial site build, and to ongoing maintenance.
By definition CiviCRM is used by many organizations in the political sphere. For those organizations working in the US one useful metric to have on your contacts is their congressional district. Up until now this has usually been accomplished with either custom code, or exporting your contacts, sending them through a bulk lookup tool, and re-importing them. There is now an easier way to get this with the CiviCRM Sunlight Congressional District module.