I work with non-profits to help them use and understand Civi and Drupal. These are such important tools for these organisations and it's great to see people using them in different and interesting ways. Using and working with Civi is made so much more fun and useful by the enthusiastic and talented community surrounding it.
AustLII is the leader in the free access to law movement and has a philospophical bias towards open source systems. After investigating all the other possible major alternatives it seemed logical to turn to CiviCRM. We have software developer resources, and though it is not core business, we may be able to direct some of these resources towards improving CiviCRM for the community.
Implemented CiviCRM in 2011 now use it as a complete CRM solution for the organisation. Looking to extend its use in the next 12 months though the use of Civi PCP;s and Civi HR and deeper web integration.
We feel there are too many obstacles facing not-for-profits (NFPs) considering commercial CRM offerings, including many of those that are charity oriented. From licensing models which restrict the fluid expansion of an organisation's user base (why should you be punished with higher costs for being successful?), to support from commercial companies being inherently tied to one supplier; a NFP would benefit from the option to 'shop around' for those most appropriate, e.g. based on: proximity and availability on-site, cost, experience, value added services... They also often lack the capacity for charity relevant workflows, necessitating either customisations, complicated and inefficient workarounds or an en-masse call for new functionality, as individual charities do not appear to carry the weight required to influence subtle NFP-only changes to market leading software, without large expense.
On the flip side, CiviCRM is completely free and open-source, carrying with it a friendly, hard-working and enthusiastic community of developers and implementers, constantly listening to the users' needs and sculpting future releases to the requirements of NFP organisations. This is exciting!
CiviCRM brings continuity and coordination into our ever-growing company and database. By tracking the activities of our constituents, we can better serve them. By better serving our constituents, we can focus more on our mission: Developing young people into magnificent human beings through participation in the performing arts.
As part of the Google Grants program for non-profits, Google offers their Google Checkout service to qualifying non-profits at no-charge with no processing fees. Depending on the fees you would pay with a competing processor this represents an instant 3% jump in your organization's fundraising efforts just by using Google Checkout.
The only limitation has been recurring donations. To address this Google launched Google Subscriptions and now we need to get support into CiviCRM so we can enjoy a single free processing fee payment gateway.
A new Make it Happen iniative was launched to get this going in 4.1 or even 3.4 if we meet the campaign goal soon! A donation to this iniative will easily pay itself back by the savings in processing fees. This initiative is already 70% there with donations from Powered by Action and the International Mountain Bicycling Association (IMBA):
Submitted by jbertolacci on August 10, 2010 - 16:49
Being able to efficiently identify and merge duplicate contacts and related data is be an important -- and often time-consuming -- task for organizations getting data from multiple sources. The current CiviCRM dedupe and merge process does not scale well beyond a moderate number of contacts and consequently there has been dicussion on the forums and IRC about optimizing the dedupe and merge code in CiviCRM.