Breaking our Database Silos
Amnistía Internacional – Sección Española
The first challenge was, and is, to unify all our contacts’ information. One of the goals of the IT Department, since its creation, has been to safeguard the technological independence of the organization. That's how we started the project of looking for an open source CRM that could help us with the unification and, at the same time, fitted our functional requirements.
The process of migration to CiviCRM has been a long process for us. We've planned it as a 2-year long project. As a consequence, the old applications will coexist with CiviCRM and that's a big challenge because we need to integrate about 5 different live databases with CiviCRM as part of the migration project.