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Donors, Contribution & Communications managed with CiviCRM

Fundación Instituto Leloir



Av. Patricias Argentinas 435
C1405BWE Ciudad Autónoma de Buenos Aires
Argentina
AR

Fundación Instituto Leloir (FIL) is Argentina´s premier center dedicated to research and advanced scientific training in the life sciences. The Institute´s mission is the pursuit of excellence in basic scientific research, and rigorous training for doctoral students and post-doctoral fellows. In addition, we are committed to the application of scientific discoveries and technological innovations trough INIS Biotech, our technology transfer arm.

In the FIL we study Alzheimer, Parkinson, Cancer, Denge and Multiple Sclerosis among other Social Interest Areas. Fundación Instituto Leloir was created by 1970 Chemistry Nobel Prize winner, Dr. Luis Leloir.

With CiviCRM we manage our Donors Database much more effectively. We can send massive mailings, invite donors to our events and charge monthly contributions from our donor’s credit cards.

Background

Migrate and manage the existing Donor Database to CiviCRM and charge on a monthly basis the regular contributions from our donors' credit cards and bank accounts. The promise was to work with a consistent, simple and agile system. 

Challenges

The biggest challenge was to adopt the new system, specially for non technical users. Other big challenge was to deal with Argentina's payment methods, where real-time transactions were not possible and the monthly contributions had to be managed with files exchange between the Foundation and each Payment Method, with different fromats and presentation dates.

Developed by

The project team was built with

  • Functional and Key User (Fundación Instituto Leloir)
  • Technical Leader (Fundación Instituto Leloir)
  • Functional Consultant (iXiam)
  • Technical Leader (iXiam)
  • Developer (iXiam)
"With CiviCRM we manage our Donors Database much more effectively. We can send massive mailings, invite donors to our events and charge monthly contributions from our donor’s credit cards"

Juan Marcos de Vera, Fundraising


http://www.ixiam.com

Why did this project use CiviCRM?

CiviCRM was chosen as the best solution because it could be adapted to the Foundation Donors management policies and with a module developed by IXIAM the Foundation could charge monthly contributions easily and integrated with the CRM.

Other CRMs were evaluated but CiviCRM was the best choice.