Using CiviCRM and Drupal to provide a range of complex information & member services
The key functionality for this project was the ability to collect extensive membership data. This data then feeds a number of public information directories.
The project purpose was to produce a modern/visually attractive website for One Blackpool that would tempt new members and provide a range of information services in a clear manner.
The biggest challenge facing the implementation was incorporating the large range of client requirements into a clear site structure. One Blackpool is a new service with no past history. They had done extensive work with their audience to understand what services they could provide that would have the most benefit to the local public and their members. The list of services they wanted to provide was detailed and covered a number of different areas. As the implementing organisation Northbridge Digital worked with One Blackpool to provide a data structure that would enable easy data collection (e.g. http://oneblackpool.coop/civicrm/contribute/transact?reset=1&id=4), a sensible payment structure for members and excellent data analysis.
Northbridge Digital Ltd is a digital agency based in the North of England.
Working with a variety of clients we specialise in delivering CRM (Customer Relationship Management) systems and modern websites to the not-for-profit/voluntary and community sector. We understand the demands placed upon organisations and deliver cost effective solutions that are tailored to need.
Why did this project use CiviCRM?
One Blackpool staff had taken advice from a number of parties before the project started. They had evaluated some existing systems but quickly came to the conclusion that a Drupal/CiviCRM software combination was the best way to go for them. They needed a solution that was going to provide a modern/attractive website that was fully integrated with a CRM and they wanted to use open source software.