CiviCRM is the leading open source CRM for the non-profit, civic-tech, NGO, political and charity sectors. To make it easier to get started with the powerful solution – used by over 10,000 organizations– we're pleased to launch CiviCRM Spark.
CiviCRM Spark allows you to get your own installation of CiviCRM up-and-running in minutes. Click here to see a short video of how it works.
Spark is ideal for organizations of any size wanting to test and trial CiviCRM, or for smaller organizations and activities with up to 5000 contacts.
Looking for support?
Spark is not a vehicle for support. It is access to your own instance of CiviCRM without any of the associated setup or ongoing maintenance. Support is available same as with the download version of CiviCRM; via 1) community support and 2) expert providers.
CiviCRM is powered by an amazing community of software developers and nonprofit professionals, many of which actively provide support through various community channels. Whether you're a first time user or veteran of CiviCRM, community support is a great way to engage with the community and get support.
If you need more than what CiviCRM's community support provides, don't worry, you're covered. CiviCRM has a network of partners that specifically support Spark in addition to providing expert services including migration, custom development, training, and more.
Have other questions before getting started? No problem. You can jump on community chat or shoot us an email at any time.
What are Spark's limitations?
Spark is a great starting point for many organizations new to a CRM system. And, what's more, is that Spark provides easy transition to the full version of CiviCRM. So, what makes Spark less than the full version?
- Spark includes up to 5,000 contacts and 10,000 emails sent per month. With CiviCRM (the full download), you have unlimited contacts and email capabilities.
- Spark does not provide you a website CMS. You'll need to manage that on your own. The download version of CiviCRM integrates with BackDrop, Drupal, Joomla! and WordPress.
- Spark does not support any and all CiviCRM extensions.
- Spark does not include any paid support from CiviCRM LLC.
Can we migrate off of Spark?
Yes, absolutely! In fact, we hope that you do. Spark is a great starting point into the larger CiviCRM ecosystem. Our objective in offering Spark, in fact, is to allow organizations access to CiviCRM's basic functionality. After having mastered it, we encourage organizations to adopt the full version of CiviCRM and really begin to flex their CRM muscles!
And, of course, your data is your data. You are free to export it at any time. Likewise, we can assist you if you do opt to upgrade to the full version of CiviCRM.
Can we get a refund if we cancel?
If you try Spark and cancel within the first 30 days, we'll gladly refund your payment. After 30 days, we do not provide refunds. Do keep in mind that you can cancel any time by emailing firstname.lastname@example.org.
Can we use our own website with Spark?
Yes, absolutely! Spark does not lock you into any one particular website platform. You're free to use your current website, develop a new one, or not use one at all!
Does Spark provide access to a CMS?
No, Spark does not include access to a website content management system.
Photo by Jakub Skafiriak.