CiviCRM and website solution implementer and client support

Published
2021-12-09 20:54
Written by
Name of Company
Fuzion
Type of Work
CiviCRM Administration
General IT
Telecommute ok?
Some
Time commitment
Part Time
How to apply
https://fuzion.co.nz/website-and-database-solution-implementer-and-client-support

Fuzion is a Kapiti-based NZ-owned company delivering open source website and database solutions to clients in NZ and overseas. Our clients are mostly non-profit organisations and professional associations. We are strongly driven by our commitment to a more just and sustainable future.

The solutions we provide are built on CiviCRM and Drupal, or occasionally WordPress, with integrations for other systems (Moodle, Xero) where required.

Our clients span a wide spectrum of sectors; political, campaigning, education, social services, professional organisations, sporting and recreational bodies, health and legal. Never a dull day!

Fuzion helps these organisations communicate with their contacts, organise events, manage membership systems, run campaigns, assign volunteers and fundraise. Some users have very simple needs, others have complex ‘case management’ requirements or multi-level permissioning.

A few need significant customisations which our technical team deliver, and whenever possible share these with the community of users as part of our contribution to these open source projects.

Some are just starting out, others may be trying to escape the nightmare of multiple spreadsheets, or need help  migrating from other CRMs, such as Access, NationBuilder or Raiser’s Edge.

Fuzion thrives on making the administration of non profit organisations more streamlined. We take pride in being transparent in our work and maintaining close communication with clients throughout the process. We have built long-lasting relationships with many of our customers.

We are looking for someone who can help with implementing CRM and CMS solutions for clients, as well as supporting and training clients in the usage of these tools. An ideal candidate would have experience with:

  • Interpreting clients requirements and bug reports and working with developers where required to develop solutions
  • Working with clients to understand their needs and mentoring / training them to get the best out of their online platforms
  • Website building and management via the front end, preferably with familiarity of Drupal and/or WordPress
  • CRM implementation and designing workflow and data management solutions, with a solid understanding of capabilities of relational databases
  • Building queries for mysql databases and/or manipulating and cleansing data via spreadsheet formulae

Some understanding of code (PHP) and/or git code management would be useful, as would familiarity with the linux environment and the command line, but are not required as training will be provided as required.

You will need to have good spoken and written English as some work will involve direct communications with clients. 

The successful candidate will be expected to spend time in person at our Kapiti base (accommodation provided if required) for an initial period of training and familiarisation but we will consider applications from exceptional candidates from further afield in suitable time-zones.

Hours: will consider less than full-time (but more than half-time)

Please apply via https://fuzion.co.nz/db-implementer.