Do you have experience with contact management or database administration?
Would you like to work in a business that is helping those who do good, do better?
Do you enjoy solving problems?
Are you good at sharing your knowledge with others?
Can you translate technical issues in to everyday language? And the reverse?
About us:
Fuzion is a well-established provider of database and website systems to non-profit sector, serving clients around the world who are working on all sorts of exciting missions to make the world a better place.
Our clients span a wide spectrum of sectors; political, campaigning, education, social services, professional organisations, sporting and recreational bodies, health and legal. Never a dull day!
Fuzion helps these organisations communicate with their contacts, organise events, manage membership systems, run campaigns, assign volunteers and fundraise. Some users have very simple needs, others have complex ‘case management’ requirements or multi-level permissioning.
A few need significant customisations which our technical team deliver, and whenever possible share these with the community of users as part of our contribution to these open source projects.
Some are just starting out, others may be trying to escape the nightmare of multiple spreadsheets, or need help migrating from other CRMs, such as Access, NationBuilder or Raiser’s Edge.
Fuzion thrives on making the administration of non profit organisations more streamlined. We take pride in being transparent in our work and maintaining close communication with clients throughout the process. We have built long-lasting relationships with many of our customers.
Fuzion is a small, supportive, distributed team. Our main office is in Wellington, New Zealand, with a second office in Dunedin. A number of other employees and contractors work remotely. We are family- and student-friendly, providing flexible working arrangements and offering an inclusive culture.
Working in the Wellington office comes with great lunches, a chorus of native birds and no parking hassles. There is even a park across the road for throwing some disc, stretching your legs (or your dog’s) or just taking a breather with great views. Easily accessible and on several bus routes, a short way from the city centre but well beyond the bustle.
We are strong supporters of open source technologies and we take pride in contributing back to the CiviCRM and Drupal communities with new extensions, fixes and helping answer questions from other users of these systems. Fuzion is a Sustaining Contributor and an Empowering Partner of CiviCRM.
Not that we will want you to go, but expect to leave with many more skills than you arrived with. Our team values sharing knowledge so we are all continuously extending and broadening our knowledge bases.
About you:
Fuzion needs a new database support person to join our team! We are looking for someone who is keen to develop and build on their database system experience, and utilise those skills for non-profit clients.
Typical projects will involve:
- Supporting clients with CiviCRM implementation requirements
- Configuring systems and training clients in using them
- Analysing requirements and developing appropriate solutions
- Data migration/imports into CiviCRM from a range of other systems
- Troubleshooting and problem solving
- Webform construction, report building, communications advice.
Key skills for this role are:
- Database knowledge: Experience with CiviCRM, Access, Raiser’s Edge, NationBuilder or other contact databases
- Data cleansing: Familiarity with spreadsheet formula and/or data cleansing tools and techniques
- Communication: Ability to communicate clearly with both clients and technical team
- Interpretation: Ability to interpret clients’ concerns and translate these into clear technical requirements
- SQL knowledge: Confidence using sql queries
Additional skills or general experience we would consider useful:
- Experience using a CMS (eg. Drupal, WordPress, etc)
- Relevant paid or voluntary role with a non-profit organisation (eg. fundraising, membership management, event planning, communications and marketing strategy and/or implementation)
- Training and presentation skills (screencasts, webinars etc)
- Project analysis or management experience
- Social media strategies for campaign work
- Familiarity with accounting systems (eg. Xero/MYOB) and concepts
- IT skills: familiarity with shell access, command line, git or similar tools
Location: Wellington or Dunedin, New Zealand. Remote work is a possibility for an exceptional applicant.
Hours and Pay: We can be flexible (and hope you can be too). This role could be full-time or part-time with a minimum of 20 hours per week, and will consider applicants whose availability may need to fluctuate. Pay will be decided based on experience and ability to learn quickly, and is expected to be in the $40-65,000 range.
If you have any questions please get in touch peter.davis@fuzion.co.nz or 021 832 458
