We help many not for profits implement CiviCRM through consultancy, training, configuration, support and custom development. Many of them come from a painful world of old Access databases, multiple spreadsheets and even paper. I love presenting demonstrations to new potential users; many are shocked by the scale of the software. CiviCRM is suitable for so many different organisations as it's been developed to cover so many bases off the back of community calls.
I maintain our own CiviCRM client database; it feeds into our drupal intranet to provide me with all the information I need at a click. I would be lost without it!
CiviCRM is making a huge difference to how we operate and process our interactions with volunteers, donors, service users and supporters. We work across all modules and are seeing increasing contact and reducing time-intensive processes, whilst all the time improving relationships.
I've always been passionate about what non-profits and advocacy groups can achieve using technology. For me, CiviCRM shows an essential example of how non-profit and technology worlds can come together to provide real change - working as community, creating value for yourself, but also for others in non-profit sector.
I chose to learn to use CiviCRM to learn how to help NPOs :) And because it seems to be a meeting point and a continuity of my values, my skills, and what I think we should develop for the next step of our humanity.