The CiviCRM community provides knowledge, skills and development. It enables me to help where I can, such as with translations. CiviCRM is an amazing piece of software and in combination with Drupal provides great possiblities.
The CiviCRM community is a fantastic resource of developers, end users and system implementors. We believe whole heartedly in the power of open source communities such as CiviCRM to make things happen that wouldn't come into being in a purely profit-driven setting.
I'm quite impressed with the responsiveness of the CiviCRM community, both from the core developers and many experienced users who have quickly provided answers and ideas in areas where I just needed that extra insight, or where we needed to do something totally new. After several years working with open source software, I'm finding the CiviCRM community to be the most responsive and helpful I've seen.
We make CiviCRM one of our primary offerings because it just provides so much right out of the box that our clients need, without a line of custom code. And when we need to extend it for the clients' unique needs, the APIs and programming hooks let us add in features that would be impossible in some other systems. This means we can provide great value to our clients with quick turnaround times and reasonable budgets, which is great for our clients and for us.
CiviCRM and the community help me provide maximum value to our constituents by making accurate information available to us in real time. With limited resources we have to work smarter and CiviCRM is key to delivering to our mission.
CiviCRM provides a vital tool whereby nonprofits and other social projects can implement strong contact-relationship management capabilities without high monthly fees. It also provides the integration and customization capabilities necessary to make such software useful in the complex, lived reality of doing social engagement work. Plus it continues to build the open source toolset made available to the Commons and grow the common good.
We feel there are too many obstacles facing not-for-profits (NFPs) considering commercial CRM offerings, including many of those that are charity oriented. From licensing models which restrict the fluid expansion of an organisation's user base (why should you be punished with higher costs for being successful?), to support from commercial companies being inherently tied to one supplier; a NFP would benefit from the option to 'shop around' for those most appropriate, e.g. based on: proximity and availability on-site, cost, experience, value added services... They also often lack the capacity for charity relevant workflows, necessitating either customisations, complicated and inefficient workarounds or an en-masse call for new functionality, as individual charities do not appear to carry the weight required to influence subtle NFP-only changes to market leading software, without large expense.
On the flip side, CiviCRM is completely free and open-source, carrying with it a friendly, hard-working and enthusiastic community of developers and implementers, constantly listening to the users' needs and sculpting future releases to the requirements of NFP organisations. This is exciting!
I work with non-profits to help them use and understand Civi and Drupal. These are such important tools for these organisations and it's great to see people using them in different and interesting ways. Using and working with Civi is made so much more fun and useful by the enthusiastic and talented community surrounding it.
CiviCRM provides a great solution for our Non-Profit customers. And as a big proponent of software with no per user fees, no recurring subscription costs, and an open eco-system, I absolutely love what CiviCRM offers for our customers.