The community around CiviCRM is both welcoming and vibrant. CiviCRM as a software solution is a powerful and flexible data management solution for a vast array of nonprofit organizations ranging from the startup NGO to the established multi-million dollar foundation. In our daily work we are seeing more and more NPOs moving away from proprietary systems and single vendor SaaS solutions and embracing the open source community around CiviCRM. Organizations using CiviCRM love the extensibility and the freedoms that come with open source, freedom to choose hosting, freedom to choose project partners, and the freedom to re-use, re-purpose and re-deploy without paying extra.
CiviCRM allows us to bring all benefits and capabilities of a large commercial CRM and
donor management system to medium and large non-profits at a fraction of the cost. CiviCRM also allows smaller non-profits to benefit from an integrated solution for donor management, events, bulk email, etc. substantially increasing their effectiveness as compared to managing a variety of nonintegrated software and spreadsheets. Thanks to a strong CiviCRM community, CiviCRM’s functionality continues to advance and CiviCRM’s market continues to grow rapidly.
AustLII is the leader in the free access to law movement and has a philospophical bias towards open source systems. After investigating all the other possible major alternatives it seemed logical to turn to CiviCRM. We have software developer resources, and though it is not core business, we may be able to direct some of these resources towards improving CiviCRM for the community.
I'm quite impressed with the responsiveness of the CiviCRM community, both from the core developers and many experienced users who have quickly provided answers and ideas in areas where I just needed that extra insight, or where we needed to do something totally new. After several years working with open source software, I'm finding the CiviCRM community to be the most responsive and helpful I've seen.
We make CiviCRM one of our primary offerings because it just provides so much right out of the box that our clients need, without a line of custom code. And when we need to extend it for the clients' unique needs, the APIs and programming hooks let us add in features that would be impossible in some other systems. This means we can provide great value to our clients with quick turnaround times and reasonable budgets, which is great for our clients and for us.
The community around CiviCRM is international, multicultural, friendly, sometime opinionated but always respectful and welcoming new ideas. It is a real pleasure to interact with these people - but see for yourself: dive in and ask your first question on the forums!
We thoroughly appreciate CiviCRM as a software and this community, and when helping our customers implement and make the best of CiviCRM we are always looking for ways to contribute back.
Implemented CiviCRM in 2011 now use it as a complete CRM solution for the organisation. Looking to extend its use in the next 12 months though the use of Civi PCP;s and Civi HR and deeper web integration.
I work for a nonprofit that helps other nonprofits with web and graphic design, and CiviCRM is a major help to the small-medium groups we typically work with who need high-end CRM functionality that is deeply embedded in their websites.
I have used Civi in past jobs, and I often recommend it to clients and organizations that I volunteer with. So often it's the most affordable and user-friendly way to track organizational contacts and related activities.