CiviCRM is a robust and flexible program with a dynamic community that has been helping our organization work more efficiently to serve our community better. It has been very useful in allowing us to build a system that can consolidate our information from various platforms and automate much of our workflow.
We learned so much from community resources - meetups, forum, blog... as well as the wealth of knowledge and experience CiviCRM developers and users have about the system, and the fact that so many are willing to give their time freely.
Its great to work on a project that has a profound impact on non profits. I am very excited about the work we do on CiviCRM which involves building on each other's ideas to create best of breed solutions for non profits. The fact that CiviCRM is an open source project with an amazing community and dedicated developers is an icing on the cake.
Freeform Solutions uses CiviCRM to help the non-profit organizations we develop sites for to manage information about their members, volunteers, activists, donors, employees and other contacts, and to handle donations, correspondence, mailings and more. We support the CiviCRM community by contributing documentation, patches, modules and code, and are a silver sponsor of CiviCon 2013.
AustLII is the leader in the free access to law movement and has a philospophical bias towards open source systems. After investigating all the other possible major alternatives it seemed logical to turn to CiviCRM. We have software developer resources, and though it is not core business, we may be able to direct some of these resources towards improving CiviCRM for the community.