As users since 2007, we have watched CiviCRM grow right alongside of us. Our growth as an organization, our ability to serve our members and donors and our ability to support, protect and preserve the amazing system of state parks and historic sites through Georgia is directly tied to the growth of CiviCRM.
Germany has a large number of Nonprofit-Organisations. So far, most of them (have to) rely on commercial CRM-Software. We would like to provide an alternative by consulting organisations on deploying and using CiviCRM in an efficient way.
We help many not for profits implement CiviCRM through consultancy, training, configuration and custom development. Many of them come from a painful world of old Access databases, multiple spreadsheets and even paper. It's really satisfying to
help people move on with a system that's so much in tune with their own ethics of sharing and collaboration. We also 'eat our own dog food' and use Civi in-house for our client records because we love the flexibility and control it gives us.
For us it's important to share code and advice with other members of the community when we can because we know we get it back in help at other times. The community really is awesome and one of the friendliest and undaunting I've come across. We appreciate the huge value of the software to us and our clients so we try to contribute back and make it even better.
CiviCRM provides a great solution for our Social Good customers. And as a big proponent of software with no per user fees, no recurring subscription costs, and an open eco-system, I absolutely love what CiviCRM offers for our customers.
ArtsWestchester is merging several CRM databases to CiviCRM to develop a company-wide database that all staff members can access. With the partnership between CiviCRM and Wordpress, we are capturing and developing relationships with a larger constituency.
We feel there are too many obstacles facing not-for-profits (NFPs) considering commercial CRM offerings, including many of those that are charity oriented. From licensing models which restrict the fluid expansion of an organisation's user base (why should you be punished with higher costs for being successful?), to support from commercial companies being inherently tied to one supplier; a NFP would benefit from the option to 'shop around' for those most appropriate, e.g. based on: proximity and availability on-site, cost, experience, value added services... They also often lack the capacity for charity relevant workflows, necessitating either customisations, complicated and inefficient workarounds or an en-masse call for new functionality, as individual charities do not appear to carry the weight required to influence subtle NFP-only changes to market leading software, without large expense.
On the flip side, CiviCRM is completely free and open-source, carrying with it a friendly, hard-working and enthusiastic community of developers and implementers, constantly listening to the users' needs and sculpting future releases to the requirements of NFP organisations. This is exciting!