CiviCRM is probably the best CRM system I have seen on the market for non profits.
It has all the features our clients need - most of them straight out of the box. There is also a wealth of knowledge on the community forums and many plugins created by the Drupal community.
We would recommend CiviCRM as our first choice to our clients in the non profit sector who are looking for a CRM solution.
CiviCRM makes it possible for non-profit organizations, even those with a limited budget, to forge strong relationships with their constituents, thus bringing them closer to fulfilling their mission. Over the years, we have seen CiviCRM develop and evolve in a very responsive way to the needs of the marketplace.
I have been part of CiviCRM project from the beginning and feels great to see how it has grown over the years.
I am glad to be associated with such a wonderful open source project and an awesome community around it.
We recommend and use CiviCRM with most of our clients, and have since 2005. It's got a fantastic collection of functionality that fits the needs of non-profit organization communications, and the CiviCRM community of developers and users is growing, broad, vibrant and responsive.
The best part? When I describe to potential new converts how all of their constituent relations (donations, membership, mass emails, etc.) can be managed with a single integrated, configurable tool, I can hear an incredible yearning at the other end of the phone.
When implementing CiviCRM in our organisation, we got for the first time a complete overview of all our contacts, mailing lists, partners, members in one tool. You do not need to be a database genius to use it on a daily basis, and my colleagues have embraced the tool due to the easy and user-friendly interface. It meets all our needs as a contact management system and as a mail manager. I am sure that we will start using more of its components in the future.
I'm working to support end users of CiviCRM and as part of team implementing and developing CiviCRM databases and related sites. I'm looking to gain a deeper understanding of how CiviCRM works and to learn from other people's experiences.
Germany has a large number of Nonprofit-Organisations. So far, most of them (have to) rely on commercial CRM-Software. We would like to provide an alternative by consulting organisations on deploying and using CiviCRM in an efficient way.