Administrator Training (CiviCon London 2014)

The course is aimed at:

• Administrators at organisations who have decided to start using CiviCRM
• Administrators at organisations who already use CiviCRM but want to get the most from their system/understand what is possible
• Implementers and developers who want to start to work with/increase their understanding of CiviCRM from the end user and administrator perspective

Topic areas include:

• Introduction to CiviCRM - what does it do and how it will help your organisation
• Installation and configuration - making CiviCRM work for you
• Custom fields - extending CiviCRM to meet your data requirements
• CiviCRM modules - including events, mass mailings, members, financial contributions, case management, reporting and more
• Website integration - how does CiviCRM work with Drupal, Joomla or Wordpress
• How to access further support and the CiviCRM community

The course includes a series of practical exercises using specially configured installations of CiviCRM.  Participants should bring a laptop to the training so they can take part in the exercises.  If you are new to CiviCRM, we recommend that you give yourself a good understanding of the basics of CiviCRM by reading the  - free online book - in preparation for the training.

During the course we will share examples of previous projects, help with specific issues and talk about the challenges facing your organisation.