CiviSMTP is an email delivery service for CiviCRM that has been around since the very early days of CiviCRM. Even with CiviMail, making sure that emails land in the inbox, and not in the spam folder, can be a challenge. CiviSMTP made sure that their IPs had a good reputation, well configured, and good bounce management. At the time, they were the only service around that supported CiviCRM, and you could often meet their team at CiviCRM conferences in San Francisco, back in the day. We have always been happy users for the civicrm.org website (which sends a pretty high volume of emails).
If you’re starting to see unexpected content at the top and/or bottom of your mailings, this may be to do with a recent upgrade (to 5.49.0+). For example, you might see text like “default HTML header”, or a footer offering opt-out where there previously was none. You might also see old headers/footers that you used to use.
(If you don’t care and just want a fix, skip to the next heading!)
How can we find a user-friendly way of creating templates for serial letters and other mass communication? Is it possible to integrate CiviCRM with open-source online applications to facilitate the creation of office templates for our users?
This has been bothering us for some time, because many of our users find it hard to set up and work with templates in HTML format. So we started a proof of concept to check possible options… and we found an answer!
It's time to take your CiviCRM skills to the next level! Join us for two days of intensive hands-on learning, individual attention from CiviCRM experts and networking with nonprofit peers.
Dig into the most popular components of CiviCRM with the guidance of experienced trainers.
Learn and practice on an actual database: we give each trainee their own CiviCRM site to work on.
Ask questions: you'll have plenty of opportunities.
Get an early-bird discount if you register by March 12.
So you’ve got that perfect donation page, you’ve grouped your nonprofit’s audience into three neat segments, and you’re announcing your latest fundraising campaign via your social media channels.
But do you have the perfect automated email marketing system to keep in touch with your new donors and reach out to prospective contributors? Here’s what you need to know about CiviCRM to help you ace the email marketing campaign you’re dreaming of.
Just because your nonprofit's email communications are interesting to you (the person who most likely created them!) doesn't mean they will be interesting to your community. Is your call to action clear? Is your imagery inspiring and connected to your content?
Remove the guesswork from your email marketing strategy by using CiviCRM's A/B email testing feature.
Through A/B testing you can evaluate:
Your nonprofit doesn't have just one fundraising strategy. You have many. Think events, donor letters and appeals, e-newsletter blasts, planned giving, and capital campaigns. Each of these strategies typically targets a specific segment of your community, even if the funds raised impact the same budget line.
I've had a few requests from clients recently with queries around updating contact details and permissions with the new GDPR data protection legislation coming into force in Europe in May.
As a result I've developed two very simple extensions which I'd like to share:
This extension provides a simple UI under the contact summary via Actions->Contact Checksum.
When opened a simple UI is displayed with information and example links to use in emails when sending personalised / "update your details" links from CiviCRM.
During the month of November, we made a concerted effort to stabilize the CiviCRM-Mosaico extension -- addressing several bugs, installation issues, missing features, and testing processes. I'm happy to announce a new beta releases of the Mosaico and FlexMailer extensions for CiviCRM. The updates include ~160 commits from ~15 contributors.
Did that Scheduled Reminders get delivered or did it bounce? And what was in those Receipts and Invoices?
Based on feedback from clients, we're launching a series of Masterclasses this year. They will provide an opportunity for you to deepen your knowledge and skills in a particular area of CiviCRM. These courses will assume that you have a basic understanding of CiviCRM as a Contact Management System.
The Mosaico CiviMail extension Phase 2 is ready for download. Read more about this drag and drop mailing editor!
When email was first designed, security was not considered important and up until fairly recently it was still possible to send an email from any address and get away with it.
Civdesk is excited to announce our newest training opportunity - Effective Email Marketing with CiviMail. During this session you will learn how to best leverage CiviMail to get your emailing into your constituents Inbox and have your content read.
During this two-hour training, you will learn about:
CiviCRM support for multiple languages and locales has been present for many years already. Features like multilingual donation forms, for instance, are now both common and easy to use. Some usages, however, have remained a source of minor headaches. With the release of CiviCRM 4.7.13, a small step has been made in order to fix a major annoyance that affected multilingual emails.
Mosaico Phase II - CiviMail workflow integration
There has been a lot of enthusiasm about the initial release of the “Mosaico” mailing builder. For those who may have missed the news (see previous blog post here!), the Mosaico extension provides “Mailchimp like” drag and drop functionality for composing emails in CiviMail. See a quick gif below:
We received quite a lot of interest and feedback on our initial release. We're happy to announce that most of the requests have been resolved and the extension is ready for production use.
Some of the quality improvements / fixes that been made are:
Note: this post was edited August 17, 2017, to include pricing changes on Mailjet and Sparkpost.
CiviMail is a great way to send targeted email to your supporters using CiviCRM to segment recipients and populate token values. Meanwhile, email marketing services such as Mailchimp and Constant Contact provide sending infrastructure so you don't have to worry much as much about deliverability. By using CiviMail with an SMTP or email API service, CiviCRM users get the benefits of both.
The Mandrill email sending service, which a lot of CiviCRM sites were using as a cheap and reliable way to send emails, recently announced major changes in their operations and pricing structure that will certainly make it a lot less attractive to CiviCRM site owners.
There has been some discussion in my organisation around possibly streamling the process and improvement process in regards to CiviEvents and Inviting people to come to the event.
The senario is this, We have end users who create events such as come to our Phonebanking evening. Yet there is no way through the event create / configuration process to then create an invite email or similar that could go to a target group. Say there is a group already created of people who have expressed an interest in phone banking.
Well, ok, not quite but I’m hoping that anyone who’s used CiviMail and message templates in anger will relate to the need for change and how CiviMail can become an asset rather than the elephant in the room.
On 9 February 2016, Gmail announced it would warn users when they receive e-mail that was not encrypted by the sender. After all, e-mail often includes personnal information, but has historically never been encrypted. A webmail might use https, an IMAP account is usually using encryption as well, but users do not have an easy way to know if the communication between two e-mail servers is encrypted. Gmail therefore introduced a small red open padlock in the e-mail header to warn users if the communication was not encrypted.
I found myself diving into the best practices of effective user design—almost obsessively—as I took over the content design for the monthly CiviCRM newsletter in the fall of 2014. I learned a lot and I really enjoyed working with Dave, Michael, Josh and Linda!
Many organizations use MailChimp, SendGrid or SocketLabs email integrations to ensure their emails are delivered with whitelisting and lower load on their servers. Switching to Mandrill can dramatically reduce the cost of these services.
Mandrill is a service provided by MailChimp that uses the same email delivery infrastructure as their well-known service designed for delivery to newsletter subscriber lists. Mandrill's pricing is based entirely on number of emails sent, rather than a combination of subscribers and email volume.
When preparing an email newsletter, one part of it that is time consuming is gathering together all the content that is needed. In my experience, virtually all the content already exists elsewhere, such as in the local CMS, in CiviCRM, or on a blog, or some other online source. So I was thinking how can I make this process easier. What I did: I created mail merge tokens for CiviCRM that autofill a list of recent blog posts, stories, or any other type or category of CMS content.