11 July, 2017
Filed under CiviMail, Tools, Partners, CiviCRM

CRMs are must-have for any organization, large or small. There is some debate over what the “C” in CRM stands for - client, constituent, customer, etc., but at a very base level it manages information about your contacts. Organizations now understand that communication is not always linear, flowing to one central point. To further complicate things, organizations have a splintering of data from a multitude of tools. For example, maybe you are using Evite for event registrations, Salesforce to manage your customer communication, PayPal to collect donations, and Constant Contact for your email blasts. How can your organization get visibility into all of this data with it spread out amongst various systems and databases? The solution is CiviCRM.

Editor’s Note: I was initially going to make this one blog article, but since there are so many great features to talk about in CiviCRM, I’ve decided to break this up into...

Read more
04 July, 2017
Filed under CiviMail, Partners, Tips, Training

Based on feedback from clients, we're launching a series of Masterclasses this year. They will provide an opportunity for you to deepen your knowledge and skills in a particular area of CiviCRM. These courses will assume that you have a basic understanding of CiviCRM as a Contact Management System.

We're starting with our CiviMail Masterclass which will be on 8th August at the St Thomas Centre in central Manchester. You'll spend a day getting your hands dirty with the CiviCRM Mailings module.

We willl also be looking at the how you need to think about your communications overall and how to manage your communications with CiviCRM.

Course content includes:

  • Basic HTML
  • Using CiviCRM checksums
  • Mailing groups / un-subscriptions
  • A/B...
Read more
29 May, 2017

We’re pleased to announce that the Mosaico extension v2 is finally available to download!*

Mosaico enhances the existing CiviCRM Mailing module to simplify the email creation process by allowing you to use a simple drag and drop mailing editor to create your emails. The Mosaico extension will then produce a responsive (suitable for mobile) and perfectly formatted email for you!

How do I use the new Mosaico?

1.  Mailing

With Mosaico Integration enabled, you will be led to the screen below when you choose to create a new mailing:

Here has everything you need to tell Civi about the mailing you are creating. This includes:

-...

Read more
27 January, 2017

email imageWhen email was first designed, security was not considered important and up until fairly recently it was still possible to send an email from any address and get away with it.

However, as spam, phishing and spoofing attacks by email have become increasingly common there have been various attempts to make email more secure.  In the last year or so the major providers (AOL, Google, Microsoft etc.) have all seriously tightened their security and authentication requirements for validating and receiving email.  The result of this is that a lot of legitimate email is now being classified as spam or rejected by those providers.  In order to ensure that your email continues to be marked as legitimate and received by these larger providers it is now almost essential that you implement SPF, DKIM and DMARC on your domains otherwise many of your...

Read more
11 January, 2017
Filed under CiviMail, Training

Civdesk is excited to announce our newest training opportunity - Effective Email Marketing with CiviMail. During this session you will learn how to best leverage CiviMail to get your emailing into your constituents Inbox and have your content read. 

During this two-hour training, you will learn about:

  • Best practices for getting emails in the inbox
  • Formatting do's and don'ts
  • Email client and readability testing
  • Using tokens including the Checksum token
  • Reporting
  • Optimizing your emails for better open rates (including A/B testing)
  • Technical email deliverability (SPF & DKIM)

Concrete examples will be used to illustrate all of these tasks. Much of this session will be spent looking at examples but we will also be using the CiviCRM interface.

We will use some HTML code but no coding knowledge...

Read more
18 November, 2016

CiviCRM support for multiple languages and locales has been present for many years already. Features like multilingual donation forms, for instance, are now both common and easy to use. Some usages, however, have remained a source of minor headaches. With the release of CiviCRM 4.7.13, a small step has been made in order to fix a major annoyance that affected multilingual emails.

(billet disponible en français)

The annoyance

Until now, there was no effective way for CiviCRM to determine the target language of mail merge tokens when mass emailing. Consequently, many emails would end up with :

  • badly translated tokens (ex: prefixes such as « Mrs » appeared in English instead of being translated to « Mme » when sending out content written in French)
  • links that didn't point to content in the right language (ex: ubsubscribe...
Read more
10 October, 2016

Mosaico Phase II - CiviMail workflow integration

There has been a lot of enthusiasm about the initial release of the “Mosaico” mailing builder. For those who may have missed the news (see previous blog post here!), the Mosaico extension provides “Mailchimp like” drag and drop functionality for composing emails in CiviMail. See a quick gif below:

 

With kind funding from Healthwatch England; the teams at Veda Consulting, Compucorp and CiviCRM core are working on a second phase of work, to integrate the Mosaico email composer into the standard CiviMail workflow so you can use and compose your emails as...

Read more
06 October, 2016
Filed under CiviMail, CiviCon


We received quite a lot of interest and feedback on our initial release. We're happy to announce that most of the requests have been resolved and the extension is ready for production use.

Some of the quality improvements / fixes that been made are:

  1. Duplicate your mosaico templates in one click.
  2. CIVICRM_MAIL_SMARTY flag is now supported with templates i.e you could now use smarty codes in templates, just like with any message templates.
  3. All Civi tokens now work as they would with civi message templates, including href tokens like {action.unsubscribeUrl}.
  4. Mosaico library updated to latest v0.15 - CSS Inlining, iPhone rendering issues, Tinymce fixes .. and many.
  5. Experimental feature : Import message templates into mosaico when CIVICRM_MOSAICO_IMPORT setting is...
Read more
15 April, 2016
Filed under CiviMail, Extensions, Tips

CiviMail is a great way to send targeted email to your supporters using CiviCRM to segment recipients and populate token values. Meanwhile, email marketing services such as Mailchimp and Constant Contact provide sending infrastructure so you don't have to worry much as much about deliverability. By using CiviMail with an SMTP or email API service, CiviCRM users get the benefits of both.

One popular service is Mandrill, which is offered by Mailchimp. Hundreds of organizations use the extension that integrates it with CiviCRM. However, in late February, Mandrill users received an email about “some significant changes that will affect your Mandrill account”.

To summarize, Mailchimp is looking to shed users who are not using their core Mailchimp product. Mandrill users will have to sign up for a paid monthly Mailchimp plan, and the allowance of 12,000 free emails per month is eliminated. Customers will need to buy $20 blocks of 25,000 emails per month....

Read more
07 April, 2016
Filed under v4.7, v4.6, v4.4, CiviMail, Extensions

The Mandrill email sending service, which a lot of CiviCRM sites were using as a cheap and reliable way to send emails, recently announced major changes in their operations and pricing structure that will certainly make it a lot less attractive to CiviCRM site owners.

But Sparkpost, another major email sending platform, stepped up to the plate in order to attract Mandrill customers and announced plans that include up to 100,000 free emails per month, which will be in effect for the life of the account. Clearly a very attactive offer, specifically as SparkPost is an email delivery service created by Message Systems, one of the leaders in (MTA) platforms designed for sending and receiving large volumes of...

Read more
randomness