2025 CiviCRM end user survey: share your thoughts, shape the future

Gepubliceerd
2025-02-02 08:47
Written by
andyburns - member of the CiviCRM community - view blog guidelines

There’s many ways the CiviCRM project continuously gets feedback: from clients working with CiviCRM partners, people posting GitLab issues, or conversations in the Mattermost chat. 

But right now, we’d like to step back and revisit with a more holistic angle of where end user organizations are at via a short 5-10 minute survey.

We also want to dive into the recent past for a bit, or those that are currently considering CiviCRM and let us know what’s driving your decision to use CiviCRM, or not.

Your candid feedback helps us understand what’s working, what’s missing, potential misconceptions and where we can do better. And frankly, we’re also looking to see what types of organizations fit best with the product so we can communicate better via our marketing efforts. 

Your feedback

Please fill out only one of these surveys depending on if you are:

A call for testimonials

We’re also gathering testimonials from nonprofits to showcase real-world impact on the new CiviCRM.com. If you’d like to share how CiviCRM has helped your organization, just fill out the last part of the survey.

Please pass the survey on to others in your organization that use CiviCRM. We'll keep the surveys up thru March 5th. Thank you for being part of the community—we’re listening!

PS: For those wondering about previous survey results, you can find the last one in 2019 here. Suffice to say, while that was much more comprehensive and robust it's been a good minute since we have put out a formal end user survey.