Online User and Administrator Training

 Registration is closed for this event
A comprehensive two day hands on training course covering the configuration, administration, and every-day use of CiviCRM. This event is aimed at administrators and technical users at organisations that are either using CiviCRM, or interested in evaluating it. It is also useful for staff at organisations that develop or implement CiviCRM who need a complete understanding of "out of the box" features and configuration options. Joe Murray, co-author of Using CiviCRM, will be the instructor.


This will be an online version with a small number of participants (maximum 12) of the regular two-day user and administrator training course. As usual, we will try to be flexible with the agenda to meet participant requirements and expectations, and the final agenda may change.  Topics will include:

  • Introduction to CiviCRM - what does it do and how can it help your organisation
  • Installation and configuration - making CiviCRM work for you
  • Custom data and profiles - extending CiviCRM to meet your data requirements
  • CiviCRM components - including event, mail, member, contribute, case, report, grant and pledge
  • Website integration - the whys and hows of making CiviCRM work with WordPress or Drupal
  • Support and the CiviCRM community - what happens after this training

If there is something specific that you would like to see covered, let us know on the event Wiki page (details in confirmation page and email).


The online session will include a series of hands-on exercises using specially configured training installations of CiviCRM.  Participants should have a computer setup for online webinars (eg Zoom calls with audio, video). You'll need a keyboard to do the exercises, so a tablet or phone on their own will be too inconvenient.  

Ten percent of the event fees will go toward improving CiviCRM and the CiviCRM community


Joe Murray will be teaching this course for the fifth time. Joe has been using and contributing to CiviCRM since 2005, is a co-author of Using CiviCRM and leads JMA Consulting.

August 12th, 2020 9:00 AM through August 13th, 2020 4:30 PM
Phone: 416 466-1281
Two full days training $ 600.00
Two full days training - small org (<$100k annual budget) $ 450.00

Help spread the word

Please help us and let your friends, colleagues and followers know about our page: Online User and Administrator Training

You can also share the below link in an email or on your website.