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Joinery

Denison, United States

903-361-7429

partner@joineryhq.com

https://joineryhq.com/

Turning chaos into clarity.

Hi, I’m Allen Shaw.

I help nonprofit teams bring order, clarity, and calm to the work they do every day.

If your CiviCRM doesn’t feel clear, trustworthy, or manageable, we should talk.

Services

Coaching/Training

CiviCRM — and the real-life needs it supports — contain a lot of complexity. Joinery's CiviCRM Success Coaching gives you a structured framework for taming that complexity — mastering your CRM system, clarifying priorities, untangling decisions, and turning vague demands into concrete next steps. You stay in control — one-on-one coaching helps you see the whole system clearly.

Custom projects

When something specific needs to be built, upgraded, or repaired, I take it from uncertainty to completion. Clear scope, careful execution, predictable pricing, and no drama. The goal isn’t just delivery — it’s making your human workflows cleaner and more reliable than before.

Support subscription

Sometimes you just need someone you trust to keep an eye on things. System updates, security posture, backups, and ongoing oversight so your CiviCRM stays solid and predictable. Joinery's Operational Assurance subscription ensures you get fewer fires and more confidence in what’s running behind the scenes.

About Allen and Joinery

I'm the Managing Director here at Joinery, and you'll be working with me directly. I've spent the last 20 years working in and for non-profit organizations to ensure CRM success — delivering productive results while fostering trust and sanity for the staff who do the day-to-day work.

I started on the inside — seven years managing CRM and event operations for a 30-person nonprofit team. That experience still informs the way I work today.

My background is in CRM architecture and custom development — especially CiviCRM — but the real job is to help people stop drowning in rework, frustration, and endless fire drills.

Along the way, I’ve been a contributing developer for both Drupal and CiviCRM, led the CiviCRM Extensions Working Group, conducted multiple CivCon admin trainings, and worked closely with teams who needed more than technical fixes — they needed someone who understood their mission, their constraints, and the human nature of organizational life.

For systems that feel heavier than they should…
For teams who are constantly improvising because the process isn’t clear…
For situations where the tools seem to be fighting you…
I help create systems that are calmer, clearer, and easier to live with.

Selected recent projects

  • Custom QuickBooks integration for a statewide professional association in Florida whose needs were just not met by existing integrations. This automation is now saving them hours of staff work and stress every week, and allowing them to stay current on membership service fees without frustrating miscommunications.
  • Massive data review, cleanup, training, and coaching for a national rose growers' society, allowing their small staff to serve hundreds of thousands of members nationwide with clear communication, fast and meaningful answers to questions, while recovering from a long downward trend in membership renewals.
  • Customized directory of service providers for a statewide home care providers' association in New Mexico, allowing them to link families in need with professional care, while developing their growing network of service providers.

What others are saying

Allen, you are unique in understanding not only our mission and business objectives, but -- as important -- the human nature of creating processes our staff will understand and use.

The strategy sessions were a great investment for us. I’d recommend them to anyone who is serious about leveraging the power of their CRM to improve their operations.

— Larry Berger, Executive Director, SLB Radio

Thanks, Allen. You just made everything here 1000 percent better.

— Ramona Goutiere, Administrator, Massachusetts Council on Family Mediation, Inc.

If I could go back in time, we could have started this project off the right way from the beginning working with you.

— Michael Winn, Chief Digital Officer, Digital Opps

Allen is fantastically responsive and communicative, and able to quickly comprehend non-developer explanations of nuanced fundraising needs in a way that others clearly did not.

— Alexis Anderson, Development Director, Donate Life Northwest

Contact

Any of these are great ways to reach out: