BackOffice Thinking

West Chester, Pennsylvania, United States


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CMS Expertise

Drupal, WordPress

Services Provided

Implementation, Ongoing support, Training, Custom code and extensions, Data migration and imports

About us

BackOffice Thinking works with primarily mid-size and large non-profit organizations to transform their back office, web, fundraising, communication, finance and internal business processes so they can more effectively utilize their time and money by concentrating on their core competencies. BackOffice Thinking can transform how your organization works so that you become better stewards of your funds while improving all your processes to better resource your constituents. In 2016, we actively worked with about 100 different nonprofit organizations. Last year our CiviCRM clients raised tens of millions of dollars, registered tens of thousands of event participants, and sent millions of emails. Our core competencies include: * Designing, implementing, integrating, and supporting CiviCRM * Developing a dynamic and effective web presence with Drupal * Implementing eCommerce systems like Drupal Commerce, Shopify, and Magento integrated with CiviCRM and Drupal * Develop business analytics and advanced reporting services through Jasper and other reporting tools * Providing part-time CTO services for a project or long term direction * Providing support for CiviCRM and a variety of web-based technologies
CiviCRM Services

Our CiviCRM services

We offer a complete suite of CiviCRM services from, technology assessment, process consulting, website design, implementation, integrations , customization, training, and platform management. We have migrated large organizations from complex Raiser’s Edge and Sphere implementations and small and mid-sized organizations using eTapestry, NationBuilder, Access, spreadsheets, etc. We have a breadth of experience in both the commercial and open source space CRM and CMS space. We have been successfully delivering complex open source solutions for over a decade and delivering complex custom-built and commercial solutions for over 25 years.

Case Studies

CiviCRM User Summit announces our 2016 keynote speaker, Caitlin Cogdill, Global Fundraising Email Manager, Wikimedia Foundation

We are thrilled to announce that Caitlin Cogdill, Senior Fundraising Email Manager for the Wikimedia Foundation will be our 2016 keynote speaker. Her address will focus on Wikimedia's data-driven...
Linda Pagano photoby Linda Pagano of BackOffice Thinking
on August 12, 2016 - 07:07

Why updating the CiviCRM website is Critical

Who is the most important person navigating the CiviCRM website?  Without a doubt, it is the person looking to explore CiviCRM as a possibility for their organization. Making a good impression...
Paul Keogan photoby Paul Keogan of BackOffice Thinking
on July 26, 2016 - 09:25

CiviCRM and Jasper Reports

One of the best attended sessions at NTEN's 14NTC was the Data Visualization session.  It was not only standing room only, but it also included people sitting on the floor and standing outside the...
by Lesley Carter of BackOffice Thinking
on March 24, 2014 - 07:22