About us

Our team offers expert CiviCRM implementation and ongoing support, backed by years of experience and a deep understanding of the platform.

Since 2006, BackOffice Thinking has empowered hundreds of nonprofits to amplify their impact through strategic technology solutions. We bring deep expertise across the nonprofit CRM landscape—including NeonCRM, Salesforce, Raiser’s Edge, and others—ensuring seamless data migrations and a holistic approach to your system. We go beyond basic implementation and support by providing comprehensive CiviCRM services, website design, CRM strategy, and technology assessments. Our deep understanding of nonprofit operations allows us to identify your core challenges and craft solutions that align perfectly with your mission, goals, and staff capacity. We don’t just act as a vendor; we become a long-term partner dedicated to your sustained success.

Our CiviCRM services

Strategic Implementation & Migrations

We don’t just install software; we architect solutions. Whether you are migrating from legacy systems like NeonCRM, Salesforce, Raiser’s Edge, and others, or starting fresh, we ensure your data is secure and your workflows are optimized for your unique mission.

 System Optimization & Health Checks

Already using CiviCRM? We look beyond the code to understand how your team uses the system. From Best Practice Reviews to targeted enhancements, we identify friction points and deploy solutions that streamline operations and increase user adoption.

 Comprehensive Technology Assessments

Unsure if your current stack is serving you? Our deep-dive assessments evaluate your infrastructure, data health, and staff usage. We provide a clear, unbiased roadmap for your digital transformation—whether that means optimizing CiviCRM or exploring new tools.

 CiviCRM Spark Strategy & Transitions

Is CiviCRM Spark the right start for your nonprofit? We help you evaluate if its streamlined feature set aligns with your goals. When you outgrow the platform, we ensure a smooth offboarding, guiding you to your next step—whether that’s a robust, custom CiviCRM instance or a migration to a different nonprofit CRM that better fits your future.

 Ongoing Partnership & Support

Technology evolves, and so do your needs. We provide reliable, expert support to keep your system secure, up-to-date, and aligned with your organizational growth. We are here to ensure you never face a technical challenge alone.

We focus on your technology, so you can focus on your mission.