From Raiser’s Edge to CiviCRM: A Case Study

Published
2011-06-02 09:56
Written by

In 2010, San Francisco Baykeeper was suffering from disparate fundraising and communication systems.

They were using:

  • Blackbaud Raiser's Edge as an offline donor database, which cost $2,500 annually.
  • Email Now from Network for Good for mass email, at a cost of $30 a month.
  • custom database to collect online donations and ticket sales to one or two major donor events a year. They paid about $1,000 per event to customize the ticket sale page.
  • Various third-party vendors to host personal fundraising pages, which cost about $1,000 in processing fees per recreational fundraising events.

They evaluated additional modules for Raiser's Edge, SalesForce, Democracy in Action and CiviCRM. With cost and functionality being major factors, they decided to invest in CiviCRM as a platform, despite initial upfront costs for development, data migration, hosting and loss of staff time learning a new system.

Read the full case study with cost analysis, the pros/cons of switching to CiviCRM, and Baykeeper's hope to sponsor development of new CiviCRM features.