Published
Tuesday, April 19, 2011 - 07:29
Written by

Sheila Burkett is the first winner of a copy of Using CiviCRM from Packt Publishing. Packt is running a promotional contest where you just have to post into the forum or email them to qualify to win a copy of the book.

Here's some more information about the book from the Press Release:

Using CiviCRM is the first commercially published book on CiviCRM, and came out in February 2011. It will teach readers to build a CRM that conforms to their needs and to integrate it with Drupal or Joomla!. Written by Brian Shaughnessy and Joseph Murray, this book will assist readers in developing an integrated online system that handles contacts, donations, event registration, bulk e-mailing, case management, and other functions such as activity tracking, grants, reporting and analytics.

Using CiviCRM will help users to become familiar with the structure and main functions of CiviCRM, and will walk them through developing a CRM Implementation Plan that is suited to their organization's size, culture and needs. Furthermore, this book will help users reduce the burden on administrative resources by providing online payments and self-service options for event registrations and membership renewals.

Using this book, project implementers will be able to install and configure CiviCRM in Joomla! or Drupal, understand advanced configuration options and review the upgrade process in detail, collect data, organize it and import it into the system to ensure smooth functioning of their projects, and to use CiviCRM to communicate efficiently and track case history with constituents.

A step-by-step tutorial packed with practical examples and illustrations of good relationship management techniques, this book is ideal for organizations that wish to implement CiviCRM in a manner that is tailored to their size, culture, needs and objectives. To read more about the book, please visit www.packtpub.com/using-civicrm/book