The Australian Greens developed 2 new custom searches to enable us to do data clean-up and to monitor for spam records that were coming into our system, mainly through the Drupal user registration form.
The first search (addresses needing fixing) has a number of different combinations to find different issues with addresses. This allows to check for where there is a state set but that doesn't match the set country or where the postcode isn't correct for Australian postcodes. All Australian Postcodes are numerical and are 3 or 4 digits in length.
This search also has options to check to check on addresses which we have put in "NCA" in the street address field, (this stands for No Current Address as there was no easy way to have addresses on hold).This is done so we can review and see if we have a more up to date address being added to the system.
We also have an option to check on and make sure that the city (we call suburb) field is filed out if state and...Read more
The National Workers Union is a small trade union based in Trinidad and Tobago. For those whose geography is not so good, we are the southern most Caribbean island. On a map, we are a little dot just 11 miles off the coast of Venezuela.
We are probably unusual amongst trade unions in Trinidad in that we use Linux (Ubuntu) and open source software on all our computers. In preparing this article I checked the Civi Forum and found my first query was in September 2007. So I guess we might have been using CiviCRM since version 2.x and possibly 1.x.
As a trade union, our primary need is to maintain a list of members and record union dues. We have a legal requirement to submit annual returns showing how many members we have and a gender breakdown. Early on, we worked out how to set up Rules to show membership status which helped with this.
We also worked out how...Read more
In the summer of 2007, I was in my fourth year of volunteering for a very small organization, Friends of Georgia State Parks & Historic Sites. At the time, the organization had about 20 chapters statewide and just around 1,000 members. The spreadsheets that managed all these names and addresses had become too cumbersome and, as a tech-head from HP, I was asked to see if I could do anything about it. Like many small non-profits, the budget for the project was extremely limited.
After a few possible home built options (Access Databases, etc.), I came across CiviCRM. Still in its early years, CiviCRM seemed to have everything we needed right out of the box. Donor management, member management (the big key for us) and online sales options were all included and completely customizable to fit our requirements. A quick install on my home computer, a quick demo for the board and a very inexpensive hosting contract were all...Read more
Message from Steinar (MAF Norge)
CiviRules is live and doing effective automation!
Two weeks ago, Wednesday June 10th, MAF Norway started to use CiviRules on their live production site.
We did set up one single rule, which starting from that day, saves us for approximately 1 hour work pr. day. That is almost 15% of one persons workload throughout the year!
The extension is open for download from github. It has some basics features and some cool stuff already.
If you also download the SMS API (or EMAIL API or PDF API), you could already schedule things like this:
- Automatically send a sms with congratulation every time a contact has birthday.
- Automatically put contacts in a certain group if they contribute over a certain amount.
- Automatically tag contacts that have changed their email adress.
This could again be combined with a report on some back office staff member....Read more
The Women's Fund of Santa Barbara (WFSB) is a collective donor group that enables women to combine their charitable donations into significant grants focused on the critical needs of women, children and families in Santa Barbara. The organization is run exclusively by a team of volunteers. Cividesk spoke with Mary Garton, Susan Robeck and Julie Capritto about making the transition to CiviCRM and how this solution has changed the way they manage their organization.
Before using CiviCRM, the Women’s Fund had a customized CMS system and also used Excel spreadsheets to store data. But there were limitations to the system: they couldn’t manage contributions, events or memberships, and they didn’t have a way of accepting online payments. The team of volunteers decided it was time to make a change to a new system that could better meet their needs in the areas of tracking memberships, contributions...Read more
Amnesty International Flanders (AIVL) have been using CiviCRM for a couple of years now, initially with memberships mainly but lately more and more as a fundraising tool. They have implemented CiviBanking for their incoming bank transactions and are now in the process of testing CiviSepa for their direct debits. We (as CiviCooP) are part of their CiviCRM family and work together with them to support their processes in the best way we can, making the most of CiviCRM. Other CiviCRM community members like Xavier Dutoit and Björn Endres (of Systopia Organisationsberatung) also for part of the team with some projects and ongoing development.
AIVL has an ambitious goal for their street recruitment, striving to increase the numbers of donors but also the retention rate and the donated amounts. One of the key development areas in this respect is the...Read more
We received this message yesterday from our friend Steinar at MAF Norge:
Our pilots and logistical experts are co-ordinating flights to bring relief to hard-to-reach areas inaccessible by road. The helicopters are carrying medical personnel, relief workers and vital supplies to reach the most vulnerable communities. Women and children make up a large percentage of these villages. We are working in close partnership with more than 25 groups, including the UK's Department for International Development (DFID), Operation Mobilisation and the Nepali Government. The most critical need in Nepal is shelter from the monsoon rain, clean water and rice/food. But also Medical evacuation.
The SMS function in CiviCRM made it possible for us to make an appeal to our network of supporters as soon as we knew the need for MAFs support in Nepal. This made it possible for us to raise hundreds of thousands NOK even before we had sent out any mailings or had any adverts. The cost in...Read more
My colleague Tommy has been leading our response at AGH Strategies for Civi911 calls that come in, and he's noticed a few common themes. I suspect that you may encounter some of these same issues, and this might save you some time and money in addressing problems that crop up on your CiviCRM site.
Six Common Problems We’ve Seen in the First Six Months of Civi911
Six months ago we launched a service for emergency, one-off support requests called Civi911. We’ve gotten calls from all sizes and types of organizations, and many of them share common problems.
- Wordpress Plugins - Not to name names, but the first thing we do with a non-working Wordpress site is to disable all the plugins. Typically it is a caching plugin that is wreaking havoc, but it is best to leave no stone unturned. The most problematic have been the plugins bundled with a particular theme or...
For core team member Coleman Watts, it all started while working for an environmental & peace education center that needed a database. Trying out CiviCRM, he soon discovered its power to unite different facets of the organization into a coherent whole. Using a holistic database transformed a weakness (running many programs meant piles of spreadsheets and disorganization) into a strength (a person's engagement with multiple aspects of the organization could now be tracked, facilitating collaboration between departments).
After attending a CiviCRM developer training, Coleman began extending the system and adding custom features for his organization. Inspired by the open source community he reworked his custom form code into...Read more