I was doing some other reading this week, and stumbled across this definition of case management:
The National Association of Social Workers Standards for Social Work Case Management (1995)defines case management as
… a method of providing services whereby the [professional] assesses the needs of the client and the client's family … and arranges, coordinates, monitors, evaluates, and advocates for a package of multiple services to meet the specific client's complex needs. These standards also emphasize interventions at micro-, mezzo- and